I purchased some uniform pants online for my son because they didn’t have any in stock at the store and the sizing that he needed not even 20 minutes after I placed the order they canceled it and they said because of verification issues. They put a hold a pending hold on my account and it was supposed to be removed within three days and it’s been a week and a half and I still do not have my money every single time I’ve called them. The customer service representative. Tell me that it is my bank holding the money and my bank is stating no they never lifted their Pending order status they keep telling me that because it was canceled that they never charged me but clearest day. The money is out of my account so I had to dispute it with my bank which means I have to wait three more days for my bank to clear it and then give me my money back and I’m being charged for that dispute. I would not recommend purchasing from this company and I have yet to be able to speak to somebody from the United States everybody...
Read moreI bought two sets of glow in the dark pajamas but got a box full of kid’s items I wasn’t interested in. Called support to initiate return and have them resend me the correct purchased items.
They said they would refund me and I had to buy again and the sales promo had expired making me spend another $100. To make it worse, I had to mail their items back at my own cost and insurance so much to my...
Read moreThis place is a massive headache if u order stuff online they had an address for over 2 yrs ago I asked them to reship my items as they were Xmas presents for my kids and they wouldn’t so now I’m out of packages and i have to wait on a refund and pray I get it. No one would help me this place is a joke don’t waste ur time ordering stuff online it’s a headache and they don’t help...
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