Harry's Fragrance Outlet — Local services in Philadelphia

My experience with Harry's Fragrance Outlet was perfect! I was lead to Harry's via web search for a rare and discontinued fragrence. Hollywood Style Perfumes had this so I placed the order online when I was able to find it at this store for such a reasonable price.

Customer service over the phone with Julie or Julia (Sorry if I got your name incorrect) was very kind and professional. She was very reassuring and double checked for me. I was a little worried after seeing some customer reviews that maybe I would not receive my item. I was also concerned there would be an issue with authenticity. My item shipped quickly the same day I called and was nicely packaged.

This item arrived brand new. There was no issue at all with authenticity or quality. I am a very happy customer and now own this rare bottle in my collection. I may pick up the last one they have in stock. I wanted to share my experience for anyone that might consider this business. I definitely would recommend to anyone looking for a good price.

I hope to do business with again soon.

Thanks to everyone that helped with my order and making this purchase a pleasant...

Worst customer service. Bought Givenchy Very Irresistible, bottom of the box was open, gave it as a gift to my sister and she called me a week later after opening the box to say it was not real and smelled nothing like previous bottles she has bought. When I called I was told I could simply exchange the box for another because they do not accept it after it is opened. When I explained that it was already opened the “assistant” store manager told me occasionally they will open a box for a customer to see the bottle, and that the “light” from the store caused the scent to be different. I asked how the light would affect a boxed item and she changed the story to the perfume being in a box and sitting on a shelf for too long would cause the scent to be different, I explained I wouldn’t want to exchange for another knock off, the woman told me to call and speak with the owner, for two days now I have been trying to contact the owner and every time the girl has an excuse. Do not waste your time or money going to this shop considering there are 2 others in Philadelphia Mills that probably have better...

I went here to get my husband’s Father’s Day gift & was helped by a young lady ( I didn’t hear her name) but she wore a gold necklace with an Arabic word on it. She was THEEE most helpful, most knowledgeable sales person I’ve ever had the pleasure of meeting. Most teenagers couldn’t care less, but since I lost my sense of smell this girl described every single scent to me, offered me coffee to sniff to clear my senses and was incredibly patient and pleasant. I will buy every perfume/cologne from here going forward. (And I ended up with a cologne my...