Labcorp — Local services in Philadelphia

The technician, Justin was very rude. He didn’t greet me, and barely spoke to me. He was just shaking his head and talking under his breath. He seemed very miserable and as if he didn’t want to be there. He was aggressively throwing around materials. He snatched my papers from my hand. when he was drawing blood very roughly, putting the needle in and then feeling around. He scratched all around my arm. my arm went numb and started twitching and shaking. he couldn’t draw any blood. he proceeded to try my other hand doing the same things. I asked if there was someone else to do my blood work. he said no, i don’t even want to anyway. then he walked out. i don’t know what he said to the receptionist when he went out. A few minutes later the receptionist came into the room and she apologized and told me about other clinics I can go to.

i’ve had one previous experience, the same things happened. he was rough and overall very unprofessional. he kept saying this is ridiculous and shaking his head. talking under his breath. I had to take a blood test that day and a breathing test. The chair was busy so he asked me to take my test in the bathroom. but i refused. I asked him what his name was he said it was Mark. I said mark? he said hahahah no...

Much like all other Labcorps, this one is also useless. Got there early to be the first one in since I have to start work at 7:00 and their check in kiosk isn't working. Okay, looking for someone who works there at the window so they can check me in and not a soul in sight. Finally someone comes and asks if they can help me in such a way as if I'm inconveniencing them by being there. I explain that the check-in kiosk isn't letting me select an option of what I'm there for. The employee casually tells me that the system is down and they called IT, it's going to be awhile.

Completely not their fault, but couldn't you have been at the window to tell people that? And why did you get annoyed at me like I was bothering you when I explained what was going on if you knew your systems were down? Again, not the employee's fault, but time is money and I don't appreciate having...

I have been going to LabCorp a very long time and have never had a problem before. The Phlebotomist that saw me was the worst I have ever had the displeasure of drawing my blood. I’m only 36 and athletic so I have great veins and this lady blew my vein so badly my arm is still black and blue after 6 days. After she took the needle out she let blood pour down my arm instead of pulling the needle out properly and utilizing the cotton swab. She was by FAR the WORST phlebotomist, they shouldn’t be letting their employees practice on people if they are so amateur. Then I called them twice and left a message over an hour ago and had no call back. Additionally she said my results would be back in 4 days and it’s been 6 with no results. Suffice to say I am NEVER going back to this location.

The attached photo is how my arm looks after 6...