Looks, quality, service, attention to detail
I had the most wonderful experience furnishing my new home with roomservice360. The biggest things that stood out for me was the look they gave my new home, the quality of the furniture and materials, the quality of service from start to end-including delivery/setup and of course the attention to detail that was given by the staff and Erin (my God send).
After junking/giving away all of my old furniture and selling my old home in Brooklyn I decided I m going to get everything new for the new place. Coincidently not long before this My sister recently purchased furniture from roomservice360 and she was very very pleased. After hearing her delight I decided to see it for my self. I really did not want to buy furniture from 8 different places and really just wanted to do a one stop shop type of an approach if possible.
After getting in touch with roomservice360 (Erin). I was blown away with the meticulous attention to detail she has given my new home. She understood everything I wanted, my budget, my concerns and most important my style. I simply provided her with my dimensions and she literally showed me what my home will look like with the peace’s she had chosen. This was not something I was used to since all my previous purchases I was choosing peace’s on my own and simply had them delivered. This was an experience that really made me understand that I found the right place.
Regarding the four elements that stood out the most. Roomservice360 has an amazing showroom that I visited with my husband, I suggest that everyone if possible visit the showroom, however if you don’t it’s ok too. There I was able to see and feel all the furniture on display. The quality is superb. The leathers and the fabrics used feel thick and rich. The hard peace’s look well designed and more importantly well finished on sides, edges and joining peace’s. The staff in the show room is welcoming and extremely helpful. They showed me every option that is available and what else they can do. They were literally bending over backwards to make sure I have the best experience.
Finally the last transaction that took place was the delivery and assembly of all furniture. All the furniture arrived not assembled. It was well packaged and really boxed well. The delivery men gently and carefully delivered all the furniture into my home, assembled everything, positioned everything to my likings and most importantly after everything was completed all the trash/boxes/bags/wrapping was removed from the home. This white glove delivery service was AMAZING. Not one scratch, not one scuff mark was left during this process. This was superb!!!!
So it is with great pleasure that I recommend you giving these guys a try. You will not regret...
Read moreReview of [Furniture Store Name] – Outstanding Experience with My Catellan Chairs ⭐⭐⭐⭐⭐ I recently ordered 8 Catellan chairs from room service 360 and I cannot express how pleased I am with the entire experience from start to finish. First and foremost, the ordering process was incredibly easy. The staff was friendly and knowledgeable, guiding me through the options and helping me choose the perfect chairs for my space. I appreciated their assistance and expertise, which made the process stress-free. What truly stood out was the consistent communication throughout the entire order journey. I received timely updates at every stage, from the moment the chairs were set to go into production, through shipping notifications, to the final updates on their arrival. This transparency made me feel confident in my purchase, knowing that I was kept in the loop at all times. When it came time for delivery, everything went flawlessly. The delivery team was professional and punctual, ensuring that the chairs arrived on time and in pristine condition. I was particularly impressed with the meticulous packing. Each chair was securely wrapped, ensuring that they would reach me without a scratch—a detail that speaks volumes about the store’s commitment to quality and customer satisfaction. Now that I’ve set the chairs in my living room, I can say that they are not only stunning but also incredibly comfortable. The craftsmanship of the Catellan chairs is exceptional, making them a fantastic addition to my home. Overall, my experience with room service 360 surpassed my expectations. Their dedication to excellent service and high-quality products left me feeling valued as a customer. I wholeheartedly recommend this store to anyone in search of beautiful furniture and a seamless shopping experience. Thank you for my wonderful chairs—I'm...
Read moreEven though I am a CA resident, I have been E Room Service 360 customer for over a year now. I have purchased quite a few pieces of furniture and table lamps and have been very pleased with their services. It’s hard to find furniture you are looking for at one place, but E Room Service 360 has it all. Their online selection is unique. The website is nicely designed. It’s easy to find anything you are looking for, and the best of all it’s ALL IN ALL PLACE. I do most of my shopping online and very happy I’ve come across E Room Service 360. My go to person is Steve who has been nothing but professional, reliable, courteous and honest. Steve will go above and beyond to meet his customers’ needs, expectations, and highest level of satisfaction. He always replies to my emails or calls timely and answers all my questions to his best knowledge. He will match or beat any price you find anywhere else. I have no hesitation to purchase anything from E Room Service 360 as what you see and choose that is what you will get. Their delivery services are reliable and as promised. I had one chair delivered with some damage from shipping, but it was replaced with no hassle and air shipped from Italy in no time. Thank you, Steve, for working with me, for all your help, for being patient with me when I am not 😊. Hopefully, I can visit your showroom one day and meet you in person. I definitely recommend E Room Service 360 for all your home design needs whether it is a small...
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