STUMP Plants : Northern Liberties — Local services in Philadelphia

Firstly, the store is lovely. The staff are super friendly and we had an excellent experience shopping and finding the right plants for our new condo.

So why two stars.

We bought an Audrey Ficus from them, and needed to leave the plant in store while we waited for a new set of pots to come in that were big enough to house the roots. It took two weeks for the ceramics to arrive (honestly had no problem with that - out of their control). On the day they said to call back, I called and asked when we could come pick up the tree.

At that point, the person on the phone sounded a bit confused and asked if I could say exactly which tree I meant (it was the only tree in its corner of the store, hard to miss). It turns out that a "SOLD" label had never been applied to the tree. And they sold the tree to another customer.

We were pretty upset, and to be fair, the staff were as well. It's apparently never happened in their entire time in operation.

The owner gave us a full refund for the tree. Disappointed in losing the tree we had gotten excited about, we took our business elsewhere.

This was likely a one-time issue, but it still was quite the curveball we were not...

If you're looking for some designer plants straight out of a photo shoot and are willing to pay this is your kinda place! This store isn't huge but they have a pretty nice selection of house plants. The prices are pretty average overall. Some of the staff are more knowledgeable than others and I've had staff give me the wrong information only to get the correct information from the person checking me out. They also give you a care tips card specific to your new plant when you check out! The staff are nice but I wouldn't call them chatty and this store always seems to have popular plants in stock. You can buy smaller plants for average prices or you can buy big, mature beauties for a larger price tag. Between the designer plants and the spotless space they keep, the best way to describe this store is...

I very much enjoy Stump in Northern Liberties. They care about plants and helping you find what you're looking for. Today I picked out a new plant with the help of the team. We landed on Philodendron Micans because I was looking for a plant I could be a bit more flexible with as far as lighting goes. The team was warm and welcoming and did you know dogs are allowed in the store!? We actually had a great time chatting with Bret and Allison and their new team member! I just wanted to extend thanks and what better way than to tell the city that these guys care about...