Tony was a huge help educating me about the options available for re-engaging my involvement in the domain of drones. Tony provided extremely professional, insightful guidance for how to best move forward with selecting a system which will best meet my needs over time; in comparison to the drone I’ve been using. All of my questions as well as potential products to anticipate flying and conducting further research were presented. Done so clearly, in the form of solutions with respect to each of the challenges shared in what my goals are in further developing my qualifications as well as equipment. Most graciously, my questions in total were answered. Questions which don’t have answers which can be identified through a google search, making the time spent with Tony very important and irreplaceable. Upon the conclusion of our phone call, he was set upon ensuring my possession of all clarifications necessary before ending our call, was a true commodity. I certainly gained more than just a few tips and tricks in the time spent speaking with Tony, however, it’s the additional, follow on assistance/time offered which has catapulted my abilities ahead, compared to where I would be had I not spoken with Tony.
I would highly recommend Tracer Technologies to anyone who is interested in gaining a greater understanding of the tools and resources available within the professional drone industry. Thank you for the opportunity to share my experience, I hope doing so allows others to obtain a clear idea for what to expect as a result of working with Tracer Technologies in advance...
Read moreWhat you find in Tony at Tracer Drone Technologies is rare: great customer service.
I came to him with a broken Mavic Air from DJI that was gifted to me, looking for some repair work, and left the conversation with a wealth of in formation on how to repair or trade my device for something else.
After a 40-minute phone call, Tony took down my contact information and got back to me later that afternoon with quotes and referrals. The most insightful thing is that Tracer Drones operates in the commercial drone space; despite that, Tony spared no informative tip to help me with my recreational endeavor.
Our time is our most valuable asset. If someone is willing to invest it in people this way you can be sure to expect only quality from their business.
Tony is knowledgeable and is ready to service any commercial drone needs. From training, to...
Read moreI have had a couple great experiences from speaking with Tony at Tracer Drone Tech! I have a Phantom 3 and had an issue with my left stick breaking. Tony was able to recommend and share with me a few links where to buy a used controlled that was in good shape with steps how to resync new controller. My second instance was about the DJI go app not working stating a "bug" in the software and he was able to relate to my experience and give me a work around because he too had an android phone. I will continue to call Tracer Drone Technologies with any of my drone issues. Much appreciated the...
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