Vanessa was rough with my hair, and didn't even give me what I requested. My hair came out completely different from what I was imagining. Asked for ombré, and I was charged $600 for hair streaks. I could have dyed my hair like that at home for $10 or less, speaking from experience said I already had red hair streaks and was trying to go for something different. I wanted blonde and light pink, and got vibrant magenta highlights instead. Highly disappointed especially for the price.. stylists should be expected to do their job instead of blaming customers for not complaining, by the way. And they seem to forget that this is not their hair, so they should abide by the customer's request instead of making it their own vision.
Edit: Stylists are supposed to collaborate with clients—not just do what they think is “best” and justify it after. You framed it like I had “agreed” to the pivot, but based on everything I have written and my own experience, I felt pressured and was not given alternatives. Consent under pressure isn’t real consent—especially when you’re paying $600.defending your stylist for taking over the hair color is unprofessional and not in favor of the customer's wishes. No one told me about this "policy" and I was going out of town. I was picturing something completely different and like I said, not everyone knows how to approach issues with their hair color when it's already far too late. I have found someone to dye my color the way I want since then. And yes, my hair is very healthy, thank you for your concern. A professional stylist would not dye your hair a completely different color and then say it would fade to the color you want. That's not how coloring hair works. it’s a cover-up for not achieving the goal in the first place. They would get it as close as possible, and what came out was completely different. I used to do red streaks at home and it looked almost the same. I didn't know the extent of her professionalism, however. Or yours, for this matter. If you can't handle negative reviews and make your entire Google search a condescending smear campaign against one customer out of thousands, you shouldn't be in business. Being repeatedly told "I've been doing this for so and so years" doesn't equal the integrity of the stylist. It wasn't what I was looking for and I have every right to my freedom of speech. Your experience with someone you know well, doesn't equate to my negative one. Adding my photo for updated work compared to the photo from 6 years ago is at least an upgrade , but it does not invalidate any points I made or dismantle them. However — it is weirdly violating privacy without my consent especially with my name being posted, again without permission. It's trying to reframe the situation in your favor defensively and silence an unhappy customer, and it's not a good look. Your request to make this "private" was dismantled the moment you decided to take petty (illegal) action to offload your insecurity to one customer out of thousands of ones who are actually happy with your work. It actually loses your credibility as a salon. Best of...
Read moreSorry to say but this beauty salon has to be the worst experience I have had. I left the salon in shock and devastated by my experience. I was interested in minimal highlights, as soon as the hairstylist Kristen saw my length of hair she began to try and discourage me from even trying to lighten my hair. I still requested a test strand, after 25 minutes of having supposed “bleach” in my hair there was no difference. I truly believe that the stylist didn’t even put bleach in my hair, just to avoid having to do the work. I have tried test strands at home and have been able to achieve almost white hair. After being disappointed with the possibility of coloring my hair by a PROFESSIONAL I decided to get a trim and blow dry. The hairstylist was very unfriendly and at times rough with my hair. During the blow dry she was clearly frustrated with my length of hair and had no problem showing me her frustration. I was treated as if didn’t have the money to pay. As soon as she was done blow drying my hair she just threw my hair to one side didn’t bother to brush it, put some finishing product on it, or verify that the length was even everywhere instead she quickly asked for payment. She was in a huge rush to get me out. I felt so horribly uncomfortable. This was the first time in my life I had finally decided to color my hair, it’s very unfortunate for Kristen, if she only would have known I would have paid her ANYTHING she asked for and would have tipped her handsomely if she would have had the patience to color my hair. If your hair is longer than your shoulders DO NOT MAKE MY MISTAKE AND TRUST THESE PEOPLE, they don’t want anyone with long or dark colored hair for...
Read moreI am absolutely delighted to share this glowing review for Leticia, an incredibly talented nail artist who operates her magic in the back of Salon D'Shayn. If you're looking for exceptional nail services, look no further!
Leticia's attention to cleanliness and sanitation is commendable. The moment you step into Salon D'Shayn, you'll be greeted by a spotless and hygienic environment. She takes great care in sterilizing her tools, ensuring the utmost cleanliness for her clients.
Punctuality is another standout trait of Leticia's service. She often goes above and beyond by being ready and waiting for me before the scheduled time. Her professionalism and respect for her clients' time are truly exceptional.
Leticia's expertise as a nail artist is simply outstanding. She is a true perfectionist, dedicating the necessary time to ensure that every detail is just right. Her meticulous attention to detail results in flawless nail color that are nothing short of perfect.
One of the additional joys of visiting Leticia is the delightful conversations you'll have with her as she works her magic. She creates a warm and friendly atmosphere, making you feel comfortable and at ease throughout the appointment.
In conclusion, I wholeheartedly recommend Leticia's services, nestled in the back of Salon D'Shayn. Her dedication to cleanliness, punctuality, and delivering impeccable results is truly...
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