Fracassi Lashes - Eyelashes • Microblading • Waxing • Facials - Orlando Florida — Local services in Pine Castle

I’m very conflicted on whether my experience here is normal or not. The lashes were okay in both experiences. The first time I went there was only one tech and she took several people during my appointment and it ended up being a 5 hour process to get lashes done. I was patient as I figured if they come out good they would be worth it. However, they were way too long and uncomfortable for my tastes. They were so long they touch the lower portion of my eyebrows. It felt cartoonish and wasn’t what I was expecting at all. I thought I could get used to it but a few days later they started to hurt which usually means they are too heavy or too much glue was used so I called to move my fill up to an earlier date. When I came in another tech worked on my lashes. She said the best thing to do was to remove the old set and do a new one. Fine understandable it made sense. She put the product on my lashes but got some in my eyes and so bad like needles scraping my eyes. I had no problem with the glue from the lashes but the remove was terrible. After she took the product off and then started yanking glue off my natural lashes with tweezers. I’m not sure if that’s normal to do here but she kept grabbing my skin by Accident. She only took an hour to do the new set which makes sense cause she put on a classic set instead of a volume set like I had before. I was so frustrated at this point I didn’t even care and was just happy they were shorter so i just left. But when I got to my car I saw that she had glue a few lashes to my eyelid instead of my lashes so I had to go back and have her fix it. They still hurt which again means too much glue was used or applied wrong.

They also only use mink if you request it which I didn’t find out until she was half way done with my lashes.

I don’t think I’ll be back since I gave them two tries now. But to be fair it’s not the first tech fault she was the only worker that day and was very nice so I gave 2 instead...

Horrible place to get your lashes done. The place itself is very nice when you walk in and the people are nice but they don’t know what they are doing. I got the dash glam clusters and paid $40. At first I was happy with them until I looked again in the mirror and realized she just clumped a bunch of glue. From a distance my lashes looked good but if you talked to me face to face, you could see the horrible job. They lasted about a month because I couldn’t get them off. I went back to get them removed thinking they were going to remove them. When I got there they put oil in my eyes with cotton balls and the lashes wouldn’t budge hence all the glue that they had. After about 10 minutes of just sitting there with the cotton balls in my eyes, they started pulling out my lashes and just adding more oil. They spilt oil all over my shirt and they kept pulling. I thought the clusters were coming out when I come to find out they pulled out 85% of my lashes! They had the audacity to tell me those were how my lashes were before I got the clusters done! Sick and tired of their horrible service I go to leave AND THEY HAD THE NERVE TO CHARGE ME $10 FOR THE REMOVAL!!! If you read this don’t ever get your lashes done at this place you will regret it. Don’t be fooled by the way the place looks or because it’s inside the mall. AGAIN DONT COME TO THIS PLACE YOU WILL THANK...

Honestly really disappointed. The place looked so nice and the people were really nice as well. The initial lady said she could squeeze me and a friend in so she took our $180 (not including tip) and we came back about an hour later. We were told it would take 30 minutes (I don’t know if that’s per eye or total) but it took 3 1/2 hours. The lady that said she was a lash expert and would be doing the lashes but instead we got some newer girls. My friend left with both her eyes irritated, red and sore because her lady kept poking her in the eye. By the time we got home we were both already starting to lose lashes but we thought it was part of the glue setting process (it was our first time) and that’s why we could t get the lashes wet for 24 hours. But even after 24 hours every time I would brush the lashes or try to make them all uniform they just fell out. It hasn’t even been a week and all of my lashes (I got the largest amount so 160 lashes) are already gone...so much for them lasting the three weeks as advertised. Really upset cause we spent so much money and I feel like we spent more time in the chair having the lashes applied than we did actually...