Mecklenburg Home Furniture and Mattress — Local services in Pineville

I can't say enough about the team at Mecklenburg Home Furniture and Mattress! I don't know of many companies that provide the level of customer service I received from Meck Home! I was in a bind, realizing at the very last minute that I needed a new king sized mattress the same day the team was delivering a Queen Bed set to my new house. As soon as I contacted them that morning (an hour before my scheduled delivery), they paused my delivery and allowed me several hours to get to the store and pick out a new king mattress so that it could be delivered that afternoon with the rest of my order. When I arrived, Amanda quickly showed me the inventory so I was able to select the perfect one! The entire team was so kind, funny, and an absolute pleasure to work with! I will definitely be coming back to Meck Home if I am in need of furniture, rugs, or other household decor in the future! If I could give 10...

I would love to give this place a 10 star review. This furniture store is not a normal furniture store where they hound you to death to buy something. The customer service is amazing!!!! Everyone there is so professional and so helpful/honest. All of their furniture is high quality. We went to many different furniture stores and this was where we went back to!!!! Nothing beats REAL pine wood. All of their furniture is great prices.They checked on us after delivery to make sure we were a satisfied customer !! What an amazing furniture store. I definitely would recommend the store to anyone looking for something they want to keep for a long time!! Everything from purchasing our bedroom set to delivery...

Purchased a couch and special order chairs from them. The couch was in stock, delivered on time and we are very happy with it. We were aware the chairs were a special order, we were told up to 12 weeks however it has been a little over 16 weeks and the chairs haven't shipped. We were given the option to cancel but that was back in May when we thought we would have our chairs by June 9th. This has been made more frustrating by the fact that I am the one having to follow up with them consistently - no proactive follow up from them at all. Would not recommend using them for any kind of special order, they seem to have very little control or knowledge of the process once the...