I cannot say enough good things about Sentinel Security Solutions. Everyone from Rachel on customer service all the way to Joe, Scott and Daniel on the technical side. They all do an exceptional job. Daniel goes above and beyond to get the job done. I mention one thing and he always takes the time to make sure everything is running smoothly and effectively. Same goes for Scott and Joe. Had a long lasting issue that Joe and Scott were able to accomplish using their amazing teamwork skills. Scott would not quit until it was resolved. Love all the attentive technicians they send out. Sentinel's customer service goes such a long way. Enjoy using their service and everything that comes with it. Keep up the great work y'all! We appreciate the...
Read moreThis is my first online review but felt I had no other option at this time. I had Sentinel Security install alarm Systems in two properties about 6 years ago. I recently discovered they hadn’t received a signal from my alarm system for the past 10 months yet I have paid my monitoring bill monthly. I have repeatedly tried to contact the office manager and owner for the past 5 months to discuss the issue but they refuse to return my phone calls. I have decided to switch to a different company as I have lost confidence and trust in the ownership. Unfortunately, I would not recommend anyone use this company for their...
Read moreMet Nick with Sentinel to replace a new lock system to our front door. Nick was professional, knowledgeable and savvy on the entire security system. He provided impeccable customer service and made the experience worthwhile.Nick showed us a variety of new capabilities to the security system as he installed the lock set. We have been with Sentinel for almost 10 years. It’s people like Nick and their leadership team - Justin that gives our family the comfort in knowing that Sentinel is always watching out for our family and property. Thank you for everything Nick!!! 10+++ for...
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