Waited 5 weeks to get a Picture Framed, they couldn't correctly frame my Picture within that time, was told the whole process of Frame, Mat and Glass would be about 2 weeks, first attempt there was a bubble in the Mat, not a variation in the Fabric but with the pressing of the Fabric to the Mat, 2 weeks later second attempt, was informed that there had been an incident with the Mat and Fabric, Frames Unlimited claimed that this had never happened to them before, Fabric got stuck to the Press and torn, more Fabric would need to be ordered and attempted again, 3rd time, week later, called Frames Unlimited, they were meant to call me, they informed me that they should have it completed before the end of the day, this was so, finally it was ready, inspected the Mat, was disappointed as it still wasn't right after 5 weeks, the edges of the Fabric Mat that framed the Picture were not straight and crisp, perhaps they were nervous due to the previous attempts with the Mat, bubbles, tear ect, this was very noticible against the Picture, Frames Unlimited said it would need to be re-done at the Fabric manufacturer in Califonia, by this point I had enough, as they were unable to successfully frame my Picture after 5 weeks they...
Read moreI was very happy with the service I received from them. Jenny was extremely helpful!
I arrived with a box of miscellaneous items and photos, hoping to put some sort of shadow box together for my son's graduation. I came in with a rough idea of what I was thinking, but Jenny helped me develop a clean, organized layout, and helped me determine which items to keep and which to leave out.
If I had done it myself, it would have been very disorganized and would never have been as impressive as the result we came up with together. It was well worth the time & cost to involve a professional, just to see how proud my son was when looking back at reflections and highlights of his time in High School! :D
I've included a photo of the shadow box layout Jenny helped me put together. (some areas intentionally blurred for...
Read moreWe recently had two pictures "reframed" by Frames Unlimited at the Plainfield location. It was a large task and the outcome was stunning! For some time, I thought of just "getting rid of them", so glad I chose to modernize them instead.
Alisha did a wonderful job collaborating with me and created the look I wanted and now they match my home decor.
Thank you for all you help Frames Unlimited Team! I highly recommend them and don't hesitate to share your desires. They will work with you every...
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