Keeks Buy + Sell Designer Handbags — Local services in Plano

Absolutely! Here’s a detailed and glowing review you can leave for Sherryl at Keeks:

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⭐️⭐️⭐️⭐️⭐️ 5 Stars – Exceptional Service from Sherryl at Keeks!

I rarely leave reviews, but my recent experience with Sherryl at Keeks was so outstanding, I felt compelled to share it. From the moment I walked into the store, Sherryl greeted me with genuine warmth, professionalism, and a level of expertise that instantly put me at ease. She wasn’t just helpful—she was extraordinary.

I came in looking for a specific designer bag, and not only did Sherryl immediately know what I was talking about, she also gave me a thorough breakdown of its features, authenticity markers, condition, and value. It’s rare to meet someone so passionate and knowledgeable about luxury items. She truly understands the craftsmanship behind each piece and helped me feel confident in my purchase.

What really stood out was how attentive and patient she was throughout the process. I never felt rushed or pressured. Sherryl took the time to listen to what I wanted, showed me several options, and gave honest, thoughtful recommendations based on my style and needs. Her attention to detail and customer care are top-tier.

On top of all that, she made the entire shopping experience feel personalized and fun. I left with a gorgeous bag that I adore—and even more importantly, I left feeling valued as a customer. It’s clear that Sherryl loves what she does and takes pride in providing the best possible service.

If you’re shopping at Keeks and want the absolute best experience, ask for Sherryl. She’s an absolute gem, and I can’t recommend her highly enough. I’ll definitely be back—and I’ll be sending my friends and family her way too!

Thank you, Sherryl, for making my day and helping me find the perfect piece. You are AMAZING!

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I would like to take a moment to RAVE about this incredible store.

I came in to sell a couple brand new Burberry handbags, unfortunately I got there an hour before close so the buyers had left for the day, so I decided to leave them and look around. Well, without going into too much detail, I got extremely awful news today about my pet and I looked absolutely terrible appearance-wise. We are talking messy pinned up hair, a loose sweater, jogging pants and literal house shoes. I mention this because, had it been any other luxury retailer, I 100% would have been completely ignored and written off as not an actual customer. Well, to my delight, the case here was the complete opposite. Deja immediately greeted me, was so kind and explained the whole buying process, took in my handbags and even offered me a sunglass case for my Prada sunglasses I had brought in but sadly scratched at some point on accident. Then, as I was shopping around, Jessica introduced herself and came to my assistance. She is now 10/10 absolutely incredible. She pulled multiple items for me, answered all my questions, we talked and joked and she was even gave me a heads up on an upcoming store wide sale. I absolutely adore her. I cannot stress how wonderful and kind she was to me, especially on a day I both look and feel terrible. Probably some of the best customer service i’ve ever received, and coming from someone who has worked retail a dozen years plus, that’s a big deal! She mentioned being a fairly new hire, so I just want to commend whoever hired her and tell them Jessica is incredible and absolutely needs to be leadership in the store sooner than later!

Thank you for reading my lengthy review, and a HUGE thank you to Jessica and Deja for their kindness and no judgment on a day I really needed it. Will absolutely be shopping and selling here again (despite it being a 45 min drive from...

SELLER’S PERSPECTIVE: We were quoted about $1500 and a 30 minute wait. We went to dinner, came back excited to shed some closet weight, and were then seated with a different representative who is in fact a manager. She told us a wallet would not be authenticated until the next day, why no one knew. It literally matched a handbag they had already authenticated...

Nonetheless, we said that’s fine we could come back for the wallet the next day which had been quoted at $215. She said wonderful I can pay you cash at $500. I don’t think that $1500-$215 is $500 CASH. We said exactly that, and she began to reiterate how her colleague gave us inaccurate numbers while looking at the computer screen and moving things around. I immediately smelled theft and said we weren’t going to do business with them at that time. We did request a print out of the offers per item so we could think about it overnight. THE MANAGER then stated that they do NOT give printouts of offers but she’d be happy to handwrite the values down. She did and when we drove off looking over the values, they again, added up to over $1000.....why would someone try to pay cash for half that amount for the SAME exact merchandise? The numbers she jotted down only matched what she stated to us by like 30%.

CONSUMER’S PERSPECTIVE: This place. Yes, it LOOKS beautiful. It feels nice. But the fact that the original offer wasn’t printed, like an actual offer or terms of service, is embarrassing and ultimately makes this a pawn shop. It led to a MANAGER looking very suspicious and basically led us to take everything home with a terrible taste in our mouths, it tasted like criminal activity. It’s...