INDIA CASH & CARRY — Local services in Pleasanton

Punjab Singh a Best Employee at Apna Bazaar Pleasanton and very hard work. The Location of the Store is Near freeway and store is 24 hours which make convenient for customers to come. I went Today after work between 6:15pm to 7:30 pm. I asked help to almost 5 Employees And they just say look this place look that place and they are on their cell phones rather than helping customers. Two women Cashiers super slow and Ready to go home if you ask questions they always ask help to other Employees. Apna Bazaar Owner I Really wants to Appreciate Your ONE EMPLOYEE PUNJAB SINGH Who works so hard and Always Greet us, give Respect to us and He went Above and Beyond I have recent Injury I asked for Help outside and Punjab is the Only Guy who Never refused me to help and whenever I saw him I ask his help because of my Injury its difficult to shop that much groceries. I Encourage You to appreciate his work and told other employees not to make faces when someone ask them for help or refused them or don’t say Keep looking rather than helping Your Customers Your Other Employee’s was on Phone all the time and when Someone asked them for help they always said they are Busy they don’t even Bother to look stuff for them which looks they don’t care and they are so lazy . You should have more Employees like Punjab Singh who works so hard on the counter on the store phone orders and never get frustrated to help others and help people like me and others who really need help. Thank You Punjab Singh for understanding my difficulties and help me and other customers so courteously and respectfully Thank You !!!!!!!! Five Stars for Your customer...

I regularly shop here, primarily for the unique selection of vegetables and spices that I can't find at Costco or other local stores. However, I’ve had some deeply troubling experiences during my visits, particularly at the checkout. Unfortunately, there are three women working at the cash counter who consistently engage in behavior that feels nothing short of bullying. Also charging 10x extra and refuse to look back.

Once, while I was at the food counter, a gentleman who used to serve pani puri asked me where I was from and if I lived nearby. I responded politely to avoid any awkwardness. However, during a subsequent visit, when I was standing in line for food, he singled me out, instructing me to step aside so that other customers could move ahead of me. This was both surprising and uncomfortable, and these same three women at the cash counter have exhibited similar attitudes.

This kind of behavior creates a hostile environment that turns what should be a pleasant shopping experience into a burdensome task. As someone who values good customer service, I find it disheartening that such unprofessional conduct is tolerated. Customers deserve to be treated with if not with respect at least with kindness, especially in a business that relies on their patronage.

To add to the distress, there was an instance where one of the women made an inappropriate comment to my daughter. I chose to ignore it at the time to avoid escalating the situation, but it’s not something I should have had to overlook.

I hope this feedback is taken seriously, as the atmosphere created by these employees is driving me to...

I honestly wish Google had a way to give 0 stars.

I’ve been visiting India Cash and Carry in Pleasanton regularly for both groceries and their cooked food and snacks. While the food is generally decent, my experience with one particular staff member at the live food counter has been consistently unpleasant and frustrating.

There is a lady with a round face who handles the counter and she seriously needs customer service training. Her attitude is outright disrespectful. We’ve bought multiple items each week, never asked for discounts, and always paid full price. Yet, her tone and behavior suggest we’re doing something wrong by simply placing an order. She often ignores customers, responds rudely, or acts like we’re asking for free food.

On top of that, quality control has been an issue. A few times we ordered shahi paneer to go, and all we got were dry paneer cubes with barely any gravy, and she flatly refused to replace it when politely asked. Even worse, on multiple occasions we received stale chutney packets, which made several family members sick.

What’s more disappointing is that similar complaints have already been reported in older reviews, which clearly shows the owner is either not paying attention or simply doesn’t care. This level of dismissiveness and carelessness is unacceptable, especially when we’re paying good money.

Unless the staff's attitude, especially hers, changes, I will not be returning, and I would caution others to be careful when ordering food here. A business thrives on repeat customers, and treating them like a burden is a fast way...