HomeGoods — Local services in Plymouth

The good: handed you a clean cart when you walked in and everyone seems to be following the social distance signs.

The two items I found were exactly what I needed. However I came in intending on buying much more.

The bad: the store had very low inventory. There were empty shelves and entire aisles that were closed down. And it felt picked over like I was at a store closing.

They also had a mouse scurrying around the sales floor. This happens, especially this time of year. What wasn’t acceptable was when the ladies in front of me let a sales associate know he responded with “not again, it was at the cash registers yesterday! Where did it go so I can avoid it.”. I then overheard two different women tell two cashiers that there was a mouse and they said something similar. One of the ladies then said “maybe you shouldn’t tell people that and just thank them for the information and that it is being addressed immediately” followed by agreement from the others in line (including myself)...you know, common sense...

Date of Visit: 11/2/2018 approx. 8:30PM - We appreciated this store significantly more than the HomeGoods in Eden Prairie location due to the amount of product that was not damaged. We were looking at buffet tablets and media centers at both locations - it seemed like this location had very few items that had scratches/nicks/cracks (whereas when we were at the Eden Prairie location, we couldn't find a single piece of furniture without some sort of damage). The Plymouth location of HomeGoods seemed a little short staffed; the only Team Member we were able to find was the one at the cash register who appeared to be new - she had to call for back-up to help us with a Visa Re-loadable Debit Gift Card we had, as she was unsure which button to push on her screen. Definitely prefer this location over the EP...

Me and my wife found a table. We were going to buy it. The price sticker said 99.99. When we went to buy it the lady said it was 299.99 I showed her where we got it from. Showed her the sticker for 99.99 and she said people always change the labels to save a buck. I got the impression she was saying we switched it. Why couldn't she look on the camara and see we just wanted to buy a table and had nothing to do with moving stickers or whatever. She was just kinda rude about it. My wife loves this store. Not sure...