Nedia Hair Loss Salon and Spa — Local services in Plymouth

I went to Fantasia after a sudden and aggressive onset of Alopecia Areta. In less than a month I had lost almost all of my hair from this auto immune disease. I had an appointment with Colleen. She brought me out just three wigs to look at, all in which cost over $1500 and not one of them looked good or natural. It was also odd that you couldn't look at wigs, they keep them all a secret and will bring you what they think you want and not allow you to see them yourself. How does a person who has no idea about you know what you will like? That should have been my first red flag! I had no problem spending that amount of money on a good wig, in fact I did buy a beautiful wig for over $2,500k from an honest, caring wig salon, but these wigs Colleen brought out were not even close to my style and were simply obnoxious! Had she taken a minute to get to know me, she would have realized what my style was. She was so cold. She didn't ask any questions, barely spoke and acted like my entire visit was an major inconvenience. Going through this very traumatic event was extremely emotional and Colleen only made me feel worse about myself. When I would ask her questions ( I was extremely new to this and didn't even know what to ask, but I felt I had to try and fill the silence as it was so uncomfortable. I didn't even know how to put on a wig) she would answer very briefly and not educate me on the wig wearing process. She wouldn't tell me anything about the wigs, she didn't show me how to put them on, and left the room for large amounts of time on several occasions leaving me to sit there alone and fight back the tears. She made me feel so badly about myself. I left the salon in tears. Having Alopecia and losing all of your hair is an unimaginable event, but being treated so poorly by someone who is supposed to help you is even worse. I do NOT recommend Fantasia to anyone who is losing their hair from a medical condition. What a...

I visited this salon to purchase a wig. Upcoming chemotherapy would be taking my hair and I wanted to be prepared. The location is nice and they have private rooms for wig fittings which was nice. I was presented with many options ranging upwards of $3000. After visiting another establishment I decided on a human hair wig at that location for considerably less money than this wig salon but chose Fantasia Salon to cut the wig and thought I would use them to service the wig as well. The stylist was very nice...I have no complaints about her. I was charged $150 to cut my new wig. Again, no complaints. I understand its a niche market. But after wearing it and styling it for the first time and realizing that there are some minor tweaks that need to be made, I was appalled that they would expect me to pay anything additional other than a courtesy tip for some minor tweaks to their cut. I would have used them monthly for cleaning. i may have purchased products or even head wear from their shop. I would've recommended them to others....

I have Alopecia Areata (an autoimmune hair loss disorder that randomly presents). When I was diagnosed I was in a rush to get a wig and Fantasia was close by so that is where I went. I had no previous knowledge of wigs so I was relying on Fantasia's supposed expertise.

Looking back (a couple years later) I see how poor the experience was. They put me in a very expensive ($1500) wig that didn't even come close to fitting me properly. The technique they showed me to wash the wig is all wrong and will damage the wig if you continue wash it that way. AND the woman who styled my wig who was supposed to be an expert wig stylist did an AWFUL cut. I later took it to another stylist who said it looked like someone just starting beauty school cut it...

Overall, I feel that I was taken advantage of at a time when I was vulnerable and looking for guidance and expertise. I have heard similar stories from other people in the...