Parked in the lot as I have for several years for the mothman festival and for the first time was charged $20. I got there at 820 am, and someone was leaving and the woman there was after them to pay. I have never paid $20 in my life to park not even for a broadway show, she was very rude. As I result I will never be back to the town or to your store, which I have always purchased from when there. I and others have, from what i observed, respected the business and parked toward the back of the lot. this was just plan greedy. I only gave 1 star because I had to pick one because of what I saw this past weekend I don't thing you...
Read moreThanks for the help on Sunday! We traveled for the Mothman Festival and had to change spark plugs and coils due to some misfiring cylinders. We probably could have just changed the spark plugs but the coils were under warranty so they swapped them out for new ones. They had a full lot due to the festival across the street. we took up one of their only open customer spots while my partner did the work but no one said anything or asked us to move. In fact, everyone was very helpful...
Read moreI had a mix up with an online order for a much needed, time sensitive fuel pump for my Subaru. This store went out of its way to get one delivered from another location overnight. Steven went out of his way to price match and correct the charges. Steven provided excellent customer service, explained everything in detail and went above and beyond to make sure everything was correct. Thank you Steven and the Point Pleasant store for putting the customer...
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