Edgewood Outfitters — Local services in Poquoson

I visited this store one time recently. Immediately upon walking in I was approached by a young gentleman whose very first words to me were “I’m just letting you know that everything in the store is full price”. I was appalled, and confused. As myself and the other ladies with me made our way farther into the store- a woman leaning on the counter (who I’m assuming was the manager on duty) appeared to have overheard our conversation and utter shock at the fact that this was the welcome we received. So she chimed in asking if “he offended us or something”. However- her tone was not out of concern- rather more displaying attitude. I’d just like to note- I did not walk into your establishment concerned with prices in the first place. Let me be clear in saying that I managed in retail for 20 years, and now I am in corporate as a regional manager and I can assure you that the way we were greeted was not appropriate, and do not align with the values/mission your establishment represent. An appropriate/professional greeting would sound something like this; “Hi there, welcome in! What brings you ladies in today? Before you start shopping, I just wanted to let you know that everything in our store is priced as marked. My name is _, Please let me know if you have any questions, I’m happy to help!” Hear the difference from how your sales associate greeted us, compared to my example? Do what you’d like with my feedback. I just know that having a huge sign in your front window stating “select styles 30-50% off” & then having a poorly trained/inexperienced associates’ first words being everything is full priced- is contradicting and left a horrible first impression. We turned around & left the store immediately, then went to a competitor and spent hundreds. It was never once about the money, rather more the approach/delivery, and the principle. My hope is that the management team would use this example as a learning opportunity to refresh your customer service skill set, and properly train your staff, in hopes that others won’t have the...

If you’re on the hunt for the perfect blend of trendy and timeless, this boutique in Chesapeake is a must-visit! From the moment I walked in, I was greeted with cozy vibes and a curated selection that made it so hard to choose just one outfit (spoiler: I didn’t—I left with three!).

They’ve truly nailed the balance between on-trend pieces and classic essentials. I picked up the softest hoodie, a pair of high-rise joggers that somehow manage to be both flattering and comfy, and a graphic tee that gives just the right amount of edge. Their jeans are my favorite with so many cuts, washes, and fits—something for every style.

What I really loved is how everything felt wearable and effortless. Whether you’re building up your capsule wardrobe or looking to spice things up with a fashion-forward top or outerwear, this place has it all. And don’t sleep on their loungewear and intimates section—it’s giving luxury feel at everyday prices.

The staff was also super sweet and helpful without being pushy, which made the whole experience even better. I’m already planning my next...

I made the drive from Richmond to Williamsburg yesterday to shop at a local boutique and Edgewood Outfitters did not disappoint!! Their store is AMAZING, their clothing selection is incredible, and their customer service is out of this world! Everyone there is super helpful! Plus if you don't know what you're looking for, Gabby will literally bring you several styles that will look amazing on you! It's been years since I've purchased jeans for myself and Gabby knew my jean size without even asking me! And the jeans are literally the comfiest jeans I've ever worn! Do yourself a favor, go see Gabby and Karen at Edgewood Outfitters and...