If you have a chance, ask to work with Keyshawn. He goes by Key. An absolutely perfect experience from start to finish. I came in with my 85 yr old mom, to help her find the perfect chair. Key greeted us, showed us where to look, and then let us to browse. The second I had a question, he was there, attentive, informative, and took notes on the chair we liked so we could keep track and compare at the end of looking. The 3rd chair we found seemed to be the winner, but it was listed as limited in the covering we could choose. Key thought if an idea, got the manager involved, and was able to get us the exact thing we wanted. No pressure, no hovering, just there when we needed him and with all the information and answers. I couldn't be more impressed with this young man. The perfect combination of personal and professional. Thanks Key, you made a difficult shopping day...
Read moreThe entire team we worked with at La-Z-Boy in Port Charlotte, FL, was helpful, patient and informative during our visits. Our salesman Arnel, gave us the information we requested, offered guidance on different models and options and intuitively often left us to talk between ourselves. Another salesperson, Kim, even offered to send a home designer to our house at no charge, Lee, who was incredibly helpful, so we could see the fabrics in our home, consider different layouts and other design features that fit our home better. There was no pressure. In the end, we bought a reclining sofa, loveseat and a rug in an overall...
Read moreGreat store to do business with, huge selection with recliners in all shapes and sizes. Purchased my fourth Lazyboy after having my last one for 16 years ( it still was good just wanted a change) and Jim was very knowledgeable on all aspects of the product and he even noticed that I had a little trouble getting up from the recliner and offered a taller base for under the chair which was installed pre delivery. The delivery guys were also very friendly and courteous. I would definitely shop at the Port Charlotte store again and I can...
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