Update: The corporate manager reached out to me, they apologized and assured me the situation had been taken care of. They were very sincere about the situation and thanked me for being honest and informing them on what happened. We have never had a problem with them in the past and we are going to give them another shot because we love their products and appreciate the corporate manager reaching out and fixing the problem.
My husband and I were just in the one on south westnedge anc when we walked in there was no one at the register, so we found what we needed and when We came to the register there was still no one. We waited for 10 minutes and I also yelled hello to see if anyone would answer. Still nothing. So we put our stuff back and left. Very strange but very bad especially for a company who is just getting back open from the storm damage. I won’t be recommending this store to anyone anytime soon. Just order online because no one will...
Read moreYes, they have a sign posted that says this, but when the person that is checking you out, just talking with you, you don’t realize, until after the transaction has concluded.
They do no returns if something is not the right size or anything of that nature if you paid with a credit card.
I have no interest in ever utilizing this facility again and I will never come here again. I want anybody to be aware. They are extraordinary over priced for their merchandise and I think it is completely ridiculous that someone cannot return some thing if it is the wrong size because they...
Read moreMy friend and I went in we are both in ours 30's and got I.D.'d. It's ridiculous you can buy this stuff online without one but not in person. I forgot mine at home and she said she couldn't sell to us. This was after we were looking around for quite a while so if my age mattered shouldn't that be addressed at the door not when im paying for the product? So I went to Adam and Eve got the same product for $20 cheaper plus 25% off. That's the way to...
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