Rent-A-Center — Local services in Portsmouth

Ive used them for a few years & have been satisfied up until recently. It would've been a five for the most part,but one particular associate really disrespected me in the phone about missing one payment week because of my check being late & that soured me on dealing with your store, because I've never not paid my bill. If I'm late I have no issue of paying the late fee because I'm late ,but thst young fellow disrespected the hell out of me over that payment. He wasn't trying yo hear anything I had to say other then "will I be making a payment today?" That's not how you treat your real customers that pay their bills.[Edit] After posting my review i got a email/response from rent a center telling me to call them & I did. The person who answered basically brushed me off with several "mhmms" like she wasn't interested. She was causally doing it to the point i stopped talking & said "you aren't paying this any mind are you?" Which she proceeds to ask me for the phone number associated with the account ignoring what I just said to her. @rent a center it seems bad attitudes are rampant in...

The customer service reps are disrespectful as well as the delivery drivers. If I could give them a zero I would.. also they send you out this threatening email about suing you and a lawyer when it’s their fault that your account is past due because they never want to set it up to your pay weeks. Then when you try to correct them on it they get nasty with you and threaten to take your furniture back when you are almost done with the payments.. They lie so much,make up their own rules as they go along and then when caught they will turn it around on you. At this point if I wasn’t so close to being done with them I would tell them to take it back and kiss my a$$ cuz I rather not deal with them ever again in my life. My advice would be to RUN DON’T...

There is only one decent older man that works at the store. Not sure of his name. All of the others are so tacky. First of all we paid way more than we should have considering they did not inform us that the headboard was broken. Instead they rested the broken headboard on our brand new wall to hold it up which has caused a good bit of damage but we did not even mention that. The one with the little dreads has sat outside my house and yelled through an open window. They have twisted our doorknob before. & I’m assuming thinking they were smart, started parking up the street, “hiding” the truck and walking down to knock as if there wasn’t a camera at the door LOL. Very...