Dollar General — Local services in Powder Springs

I purchased items at this location and did not receive all of my bags from the cashier. And unfortunately I didn’t notice until I got to an appointment I had in the area. I called immediately, dialing the store more than 10 times trying to get through to let someone know that I would be returning for my items. Once I returned to the store I was told they could not find them anywhere, so I asked why the phone was busy for so long, over a period of 2 hours to be exact, with no response. I stressed to them that because the line was busy I couldn’t contact anyone and I asked where was the young lady that rang me up…could they contact her to find out what she did with my items? I was told they could not and they could do nothing about my items because they were no longer there. I spoke with the assistant manager Julie and explained my concern but she refused to offer a solution. I thought about canceling the charge and Julie told me to do what I have to do!! Dollar General please do better. All I wanted was what I paid for, but all I received was resistance at any attempt to help resolve the situation, and because of this I will not spend money at any Dollar General stores. I will also recommend to others to refrain from patronizing the stores as well, because great businesses stay in business by offering excellent...

Normally frequent this location with no problem. But today I went in and the only associate available was speaking to a delivery man about being off and her plans to attend her grandsons graduation while the customers needed assistance with the self check out. Then when a customer finally got her attention she had to cancel the self checkout order and said out loud that "I have to cancel the order because a customer can't read" she said this phrase two times. I'm not sure if she was saying this because the customer was foreign but she was very rude. When I told her that it was rude and wrong she just nodded and did not respond. She said her name was Julie she was an older...

The cashier, whom doubled as the manager, was rude and muttering under her breath, because it was 2 mins after close. Then she looks over at the other cashier and says, '' We're going to have to start locking the doors at 5 mins til''. It wasn't like I had a million items, I spent $13 and all my items fit in 1 bag. She's lucky I don't have time to be petty and come in 6 mins til, walk around and browse for 24 mins and leave without buying...