Hope in Action THRIFT STORE — Local services in Prattville

If I could give this store 0 stars I would. I have never had a worse experience at a thrift store. I went in to make a donation of a $2000 Ethan Allen China cabinet. The man at the desk was too busy watching something on his phone to acknowledge me at first. When he finally decides to look at me, I tell him I have some furniture to donate. He tells me he can’t take the furniture because he is the only one there and he can’t unload it. I offer to unload it with the friend that is with me. He then tells me very rudely he can’t take it because he has to inspect the furniture. What?!? It’s free and you can tell with a glance it’s a great piece of furniture. This is NO way to run a business. The man needs lessons on customer service and the owner of this store needs a different...

Used to love this place, but recent changes make it impossible for me to recommend anymore. After what seemed to be a rebranding and change in management, their prices have skyrocketed and selection decreased, especially on certain types of items like electronics. Last time I was there, I saw a pair of very old, dirty, and worn out plastic car ramps for $35, yet you could get those exact ramps (same brand and all) brand new on Amazon for $38. Their selection is decent, staff is friendly, and they do have good prices on certain items such as clothing and CDs/records; but overall I can't recommend them with their high prices on certain types of items, especially seeing that the prices have skyrocketed over the past few months compared...

The store was very busy and they have a lot of merchandise. The furniture seemed a bit pricey and a few decor items were more than I wanted to spend but most of the pricing was very reasonable. The girl stocking the shelves was super busy but very polite. The girl at the register was even more busy but the line went fairly quickly and sjewas helpful and professional. We love that they give a military...