Prescott YMCA of Yavapai County — Local services in Prescott

I am very disappointed in the local YMCA. I've been a member for several years and go to work out four to five days a week. The whole place looks dirty and oftentimes the women's bathroom smells like it's not cleaned very often. The general vibe from the staff is unfriendly, with a couple of notable exceptions. Members who use the machines generally sweat all over them, with only a small percentage wiping them down when finished. Machines stay broken for weeks or months without being fixed. Around the time of the election, sometimes there would be small groups of people congregating in the gym, having conversations and expressing their political opinions without awareness of the volume of their voices, which could get rather loud. It was off-putting and unpleasant to have to listen to that when all I wanted to do was exercise. I put in a complaint about this, but nothing ever seemed to be done about it and these groups continued. I was able to overlook these legitimate complaints and continued using the gym for exercise until something that happened three and a half weeks ago. It was a Sunday afternoon and after lifting weights, I got on the stair stepper for fifteen minutes. I am used to the other stairstepping machine which is newer and allows you to step onto a stable base when climbing down. Like a number of other machines, the one I was familiar with had been broken for weeks and so I decided to try the older machine, which actually looked quite antiquated and outdated. When I went to step down, the step collapsed and I lost my footing, with all of my weight on my right arm. There were no side pedals to put your feet on either, so you had to jump down. Of course, I did not know this. I collapsed onto a heap on the floor and had immediate sharp pain in my right arm that was so severe, I felt nauseous. I barely made it over to the table and went to lie down. I looked to see if there were any trainers in their office or working with a member on the floor, and there were none.The next day I went to fill out an incident report and talked to the front desk person about what happened. She said she would convey this to the director and she would call me. No one called me, and several days later I went back again, asked to speak to the director, who happened to be there. I showed her my arm which was bruised and how I couldn't lift it. All she said to me was, "it's on my radar" to have someone call me. No one did. I went back again and finally spoke with the fitness manager, who said she would call me regularly to check in with me about any treatment or diagnostic tests I might have. She called me once, and since I couldn't get to my phone, thought she would leave a message or try again. She did neither. And she has not called since. I ended up having an MRI which shows a fracture in the upper humerus, which will take six weeks to heal. Again, no one has called to see how I am or what the responsibility of the YMCA might be in helping me deal with the injury. Hopefully it is clear for anyone reading this review that no one seemed to care. The fitness manager said they would probably take that machine off the floor and not use it anymore. As of the other day, it's still there. The newer and safer stair stepper that had been broken for weeks, was suddenly and mysteriously fixed within a few days after my injury. I am suspicious about this, because they have said in the past they can't get the parts and that is why machines stay broken for weeks or months. In all honesty, I'm not sure I believe them. I think it was more a matter of getting the safer, newer machine fixed quickly with an attitude of CYA. In other words, protect the Y to avoid legal retribution. That's what's important. I cannot stay a member of this Y after what happened. I am angry, saddened and frankly surprised at their cavalier attitude. Although I know it will heal, having a fractured arm has affected the quality of my life and it has been challenging to...

This is a wonderful place with wonderful staff.

They will give you a tour of the facilities to help you decided if it is for you. They have almost every type of workout you could want weight room, free and weight machines, yoga, pilates, basketball, a lot of youth activities, just to name a few. All with the help of a staff member if you need it. They asked what we would like to accomplish, then they took us to the machines and places that would help us reach our goals. They then made sure we knew how to use them properly and invited us to come to them again if we had questions or our goals changed.

One of the things we like best is the pool facilities. Warm water workouts. They have an instructor to help at the class at scheduled time. In the other pool they have lap swimming times and free swim times. The schedules are available so you can work it into your own schedule.

You can pay a daily fee, pay monthly or purchase a family pass for a year. We chose the yearly pass.

Here's information for the seniors or those who are disabled. A lot of advantage plans provide access to workout facilities and will pay for the costs to use the YMCA. One of the more popular plans is called Silver Sneekers and they accept them. All you have to do is select the YMCA as your provider and you can use almost all of the facilities FOR NO CHARGE TO YOU WHATSOEVER. They accept many other plans also, just call them to find out if they accept yours.

So, what is the advantage of choosing the YMCA over other workout facilities? It's much more than just a weight room and it includes the pool. Another thing is that there are a lot of different sized, shaped and a variety of ages that use the YMCA and if your just beginning you don't have to worry about judgement, you become a part of the group, and make friends. I don't know of another facility that offers so much for you to do. I don't know why someone would choose some place else to use their benefits at that offers less. It's easy to get your monies worth here.

They even offer scholarships to those/families qualify, just go by and pick up the application or call to see if you might qualify.

We find this to be a wonderful place. We highly...

We specifically joined for the pool. The pool itself is beautiful. My child used it to swim laps. He had been swimming since January almost 4 days a week. We had some minor issues with some of the life guards to start but nothing really worth reporting until recently. There is one specifically who is quite a tall gentleman with reddish hair who wears glasses, and he is pretty awful. He has a horrible attitude, really mean to the kids in the pool, over uses his whistle and thinks he has some odd amount of authority at the pool. He also has some strange influence over the female guards there and I witnessed them literally hanging from the slide, screaming, and scaring the absolute hell out of my young child while he was trying to practice his laps. Nobody was watching the pool either. I've been on the swim team since the age of 7 to 17, water polo in high school, life guard and swim instructor until I was 28, and this is not how you run a pool! I was absolutely disgusted with how this behavior is allowed? I cancelled my child's membership and I will never set foot in this place again. Someone is going to get hurt, along with these guards not watching the pool half the time, this is just screaming for a problem that I refuse to be a part of. I did complain to someone upfront about it, an African American woman who just kept trying to justify their actions and said she'd talk to...