Bluemercury — Local services in Princeton

Hi I normally don’t write reviews but my visit to Blue Mercury in Princeton definitely warranted one. A couple of weeks ago I was walking around Palmer square, it was a day that I was in need of some shopping therapy. I was quickly approaching a milestone birthday needing a pick me up. I walked into Blue Mercury never thinking an encounter with a salesperson would change my whole outlook on how I would feel about myself. The salesman Joey approached me, asking me if he can help me, I said boy I could use a lot of help, if you know what I mean. He said , I really don’t know what you mean because you are beautiful, but I have products that may help you see that for yourself. He’s sincerity was so genuine, and as we looked and tried products he actually was trying to get to know me and me knowing my worth. I left there looking forward to my birthday approaching and meeting not just the sweetest salesman but an amazing human being that I now have the honor of knowing. My products he helped me pick are a part of my daily routine and I think of Joey and his kind and gentle nature. I will be heading back there for more products next week and can’t wait to introduce him to some of my friends when I do. They also want some of this glow I have from these products that Joey was so spot on! Thank you Joey for being...

The salespeople in this store today were TERRIBlLE. I visit Princeton often to see family, was wearing makeup and nice clothing, and just stopped in to buy two products - Bobbi Brown foundation and moisturizer. It should have been the easiest, quickest “sale” ever! Instead, no fewer than five employees completely ignored me, even when I waited patiently at the checkout counter and no other customers were standing there. They seemed to prefer chatting to each other or testing the products on themselves. They were distracted, self-absorbed, and incredibly rude. I felt like I was at Kendall Roy’s birthday party — it was that terrible. There are lovely products in the store, but there’s no one there who might sell...

Worst shopping experience I’ve ever had. The sales person was giving me way too much attitude for someone who decided not to wear deodorant that morning. When she pulled products off the shelf for me, she would literally yank them away when I tried to hold them to look at their ingredients, price, etc. She also insisted on taking every item I looked at to the register and trying to force me to buy them. When I specified which product I wanted she hassled me and said “you only want this?? This isn’t even nice” (Bluemercury, why are you selling a $37 blush if it isn’t ‘nice’?) it’s a product I’ve used for years and love! So I bought it but I’m gonna return it today because I would rather give any other store...