Nearly New Shop — Local services in Princeton

If you're coming as a consigner, I suggest giving your clothes to another shop that has more transparency. It is never my intention to put down a small business, but I really hope Nearly New makes changes to improve the experience for consigners.

First, there is a lack of transparency of pricing items brought in. You have virtually no say in the process, and once you give your clothes, it is up to the discretion of the manager to price the items. You also have no way of checking what each item is being sold for, unless you physically go there or call and ask. I wish there was more transparency and involvement in determining pricing for items. I was shocked to see a pair of brand new Banana Republic jeans (tag on) that I brought in be priced for a measly $12! For me as a consigner to receive $6 (since it's a 50/50 split) for a brand new quality pair of jeans is absurd.

There was also an immense delay in receiving my payment. I honestly thought I would never even see it. Payment was supposed to go out late January, and it took almost another month to receive my payment, which I finally did receive recently. Called around six times to receive an update, each time I was told that it would be sent out in 2-3 days, when the payment was supposed to go out in late January alone. And, I have no way of even ensuring that this is the correct amount I was supposed to receive. I have no word about what items were sold, what they were priced at, and what the status is for the rest of my clothes that may still be on the sales floor. Just lack of transparency all around.

I encourage visiting this store for great variety if you're a customer shopping around–but if you're a consigner looking to make some money from a transparent consignment model, I suggest...

Wow! I’ve been to this place numerous times, but never experienced what I experienced today. I walked in & the 2 young ladies working didn’t acknowledge I came in, 1 of them actually went & sat down. I was looking in the case at watches & things, still nothing. The other girl went on about putting things on racks. I was the only person in there, when 2 ladies came in, the girl behind the counter stood, greeted them & told them there was a sale on “the yellow, purple & this mint green color.” I paused to look & listen to the sale pitch, we made contact & again not a single word. Sadly, I shook my head, continued to look around & within a few minutes, left without purchasing any of the things I was looking at. Everyone, regardless of outward appearance, should be greeted the same. I’m sure my 1 review may not make a difference, but I wanted to share...

I believe the bad reviews of consignments being “lost”, consigners never being paid or having their items disappear. Everyone who works here seems nice except the owner who seems to only be in it for the money.

This leads me to think that this is no longer a fundraising operation for PDS families to donate things to raise money for the school. The way it’s operated now, it seems purely for the owners’ profit and that she’s not in any rush to let people know about this change.

Website now says “under new management” and some vague wording about how store still benefits the school. I wouldn’t be surprised if benefit was minimal and this sentence was included to mislead PDS families into continuing their pure donations (vs consignments) for the owners’ profit.

Store is ok but owner gives off bad juju. Sorry to say it, but she doesn’t...