United Bank — Local services in Raleigh

This particular branch sucks! The tellers were nice but the manager (slim tall lady)or whatever her position was along with another bald guy that works there on one of the offices were useless, careless and rude. As soon as I walked in the bald guy looked at me and didn’t even acknowledge me or anything, kept walking towards the tellers and they smiled even though they each had a customer. The slim lady was just there standing like a statue then she left to her office and I followed her to ask if she could help me close one of my accounts and she answered me with “you have to go to the branch where you first opened your account”. I’m like wth I’ve always been told you can cancel your account at any of their banks so I just grabbed my...

United bank is everything a bank should be. Chris Powell and his staff are professional, kind, and are located in the North Hills area that provided easy in and out accessibility. Everyone there is so welcoming and they really make you feel like an important person. You just don’t get that kind of personal touch when banking with large national banks. I appreciate all the staff and look forward to many years banking with...

Today I took a United Bank check-written on their bank-but they refused to honor their own check. I would have to open an account but not have access to my money for at least 24 hours. They refused to certify the funds in their OWN ACCOUNTS so I could take the check to my bank--again, this is on a UNITED BANK CHECK THAT THEY WROTE. United Bank is writing checks they cannot cover and...