Haze Vape and Smoke — Local services in Rancho Cordova

context I went in to get a new flume vape

The shop is very clean, organized, has a ton of vape selections and awesome deals on their products.

On top of all that, the best part was the gentleman behind the counter! Super friendly and super knowledgeable on his products; he explained different brands and he knew which flavors were top sellers and which flavors I might like, based on what I have tried in the past. He even threw in a free one for me to try!

Not to mention, he thought I looked way younger than being in my 30s - flattery will get you everywhere. Lol

Moving forward, I plan on making this my main smoke shop to buy from, so I will definitely be back here and look forward to the next time I’m in there!

Thanks again for making my experience top notch! Customer service is lacking all over and it was so refreshing to come in and have this awesome interaction - my day is definitely brighter after...

Employee lied about product.

I sent my boyfriend to your store to pick up coconut coals at around 5pm this evening. I am usually the one who gets them and he gets the sheesh, so I am more familiar about what to look for. When he arrived, he asked to clerk for coconara. The clerk said they were out of all coals except for a big box of never xhale coals. My boyfriend asked the clerk if these were coconut coals and he said yes. My boyfriend then asked if they were quick lights as he did not want quick lites. The clerk said they were not quick lites. My boyfriend takes them because they were the last in the shop. He then reads the box further once he gets down the road and they say quick lites and are not coconut coals. When my boyfriend got home, I told him to return them and he said hed rather us just never return because of the clerks misinformation. That box was about $25 and the coals...

The guy told me that the device they were selling would be compatible with a pod I bought, I go home and find out they aren't compatible. He's a nice guy but he doesn't know what he's talking about, or just doesn't understand what you're asking for and assumes. $40 down the drain, never coming back here again. Next time don't give bad information because you want to rush the customer out the door(and before anyone tries to say I didn't explain it well, I don't know how much more simply I need to explain it other than "do you have a device that can take pods?")

Edit: in response to your comment, don't put words in my mouth. I asked for a device that you can insert pods into, don't get mad at me because you didn't hear me correctly. No other business has ever misunderstood my questions, you...