World of Stereo — Local services in Rancho Cordova

These guys are the greatest. I had an issue with an online order being canceled and no refund being issued, so we went into this location and the guy that greeted us got some basic info from us and said he'd be back. Within 3 minutes he was back to get us and take us to his office where he went over all the details and explained why the refund hadn't been issued, he immediately fixed everything and issued the refund. Amazing customer service and a huge selection of pro audio equipment, dj controllers, drum pads, everything I was looking for and couldn't find at their competitor down the road, in stock and ready to go home with you. I recommend giving them a visit if GC doesn't have what you want, or if you want to bypass them altogether. They have better than fair prices, a clean store, and beyond friendly and helpful customer service representatives. I will be making them my first stop and my first choice for pro audio from here on out....

Paid for a Dave Smith online 12/16 and website stated will ship 3-5 business days. Waited until 5th business day and still no shipment. Called and spoke with Jerry. He stated the price was not right because it went up $500 after my payment was processed. Spoke with Fabian and someone else who claimed he was only the middle man. They stated I would need to pay $500 more. After 3 phone calls and 2 emails (which they did not respond to), all initiated by me, I finally decided it was a waste of time and requested a refund. They could have notified me sooner but they did nothing and left me hanging. Not professional or honorable at all. Total 12 days wasted on non communication. My husband's hope for a Dave Smith smashed...

If your looking for excellent service and product knowledge this is the place to go. They sell directly from the store or you can order online and get products mailed out to you directly and fast. Any questions you have? Ask Josh! He has a wealth of knowledge in the industry and has insider tips for getting you setup with exactly what you need. Can't say more, other than if your looking for quality service check them out in the store and on...