Spencer's — Local services in Rapid City

I’ll never be coming back into this store. I went to buy some body jewelry and I asked the worker if they were buy one get one free she said yes, so as I proceeded to check out when they scanned they were both full price and the lady with a short bob and a blue tie dye cat shirt said to me they are buy three get one free, I told her to tell her coworker that and she proceeded to tell me “She didn’t say that to you” saying that I’m a liar when I was told wrong information. When I asked for her name to report her to management she laughed at me and told me she would call security to kick me out and proceeded to call me a liar saying that her coworker has never told somebody that before when I told her to listen to the cameras. NO CUSTOMER SERVICE HERE VERY RUDE EMPLOYEES she looked like a cracked out mess. Don’t recommend this place at all. 0/10. I will be shopping online...

Extremely rude staff. Walked in at 6:57...apparently 3 min to close. Door was fully open and no one at entrance. While in the store, I quickly wanted to walk through to see if I could find one item. A girl quickly approached me and asked if I needed help. I said no thank you just looking really quick. She rudely said oh well we are closed anyway so you have to leave. I said door was open and its.not 7. She said too bad you need to leave. I just politely turned around and said ok and left. I understand when places close and customers need to leave as I also work in retail This wasn't the case. It was someone who had better things to do than help a customer. From what I've heard, they are rude to many people so I'm not the first to be treated rude by...

A lot has changed in the 20 years I have been shopping at this Spencer's. While the things to buy are still awesome and fun, I did find out on my most recent trip in, that finding shirts for bigger people like myself tends to be hard now a days. The gal working there was super polite when she informed me that they carry very few XXL shirts and being a bigger guy that bummed me out. It is what it is, though, and I can't do anything about it. It would just be nice if there were more XXL...