I visited this store. It’s a mom and pops type of feel, but to seen and heard what went on and it was unprofessional, the male owner was confused about a transaction that took place but did say that the customer was there for a replacement clasp, the female owner was on the defensive from the beginning she had rude remarks as if the customer was trying to scam them. The customer asked to play the tape back and see she only came to get an item fixed. When money was removed from your account with out knowledge yes you get upset, but to be told to shut up and threaten to have police called in front of a minor child showed me that this is not a place for me. Customer Service training needs to be done and control over emotions is a must. Double check your receipts before leaving so this will never...
Read moreThis place is a scam these people charge my card twice the owners are racists the owner knew they had took my money and told me to shut up because I requested it back very nasty people all I needed was a bracelet fix instead my money was stolen off of the card I have a disability and ended up in the hospital because how I was treated people if you decide not to take my word please use cash In the store because these...
Read moreEasily the most knowledgeable and seasoned jeweler in Central Jersey. One of the few custom jewelry makers and watch makers left. If you are looking for custom pieces, unique gifts and quality jewelry look no further than this local family business. Fair prices, jewelry services and so many interesting and unusual pieces. Do yourself a favor and stop...
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