Hi guys! Customer service, remember?
I can't tell you the countless hours and dollars my wife has spent over the past 10 years at your location. I was surprised we she came home to tell me of her Kafka-est experience this last trip. Apparently you got the same bag on two different days and therefore the value of one is $7.99 and the other is $9.99. Of course we all want the same thing at the lesser price... so after climbing the chain of command, cashier, front end manager, general manager (I suppose) Tyler held his ground for the good of all Home Goods and TJX saved the company $2 and hopefully lost my wife as a customer FOREVER.
How short sighted are these stores in 2025 that they still go through these garbage measures to ensure pissing off their customers. Please look at the vacancies of your shopping plaza. Your businesses are getting eaten alive by the modern coal mines of Cranberry NJ and where ever else they want to throw an Amazon fulfillment center. Tariffs be damn we still want are crap and we will continue to order it online and get it dropped on our porch by a smiling delivery man.
Good luck Home Goods. Please spend my $2 well....
Read moreWhat can you say about HomeGoods, they are amazing. If you can dream it, they will give you the goods to make it happen. Their buyers are able to imagine what you want before you have thought you needed it. This Christmas my brother and I were talking about the best drinking glasses for scotch and bourbon. It turned out a wee glass developed in conjunction with whiskey distillery in Scotland by the name of Glencairn Glasses were the finest to be had anywhere. Guess who had them, yup! And at a very good price. Or when my wife and I decided to make a radical change to the decor of our guest bedroom we walked into HomeGoods and saw a couple of pieces of furniture that fired our imaginations and we're on our way to achieving that vision. In short, it's a great asset and such a valuable resource. And did I tell you about the great...
Read moreWalking around HomeGoods while your partner shops isn’t all bad. The store can be oddly entertaining thanks to its bizarre product mash-ups (who needs a skeleton soap dispenser in July?) and the possibility of finding something unexpectedly useful. Still, it’s easy to see why some describe the vibe as “bargain basement” mixed with luck-of-the-draw surprise shopping .In short: HomeGoods is great for people who like to shop, but for walkers and wanderers, it’s more of a quirky obstacle course. Now and then something leaks (or peaks) your interest. Most days, it’s just a place to kill time while deciding if anyone really needs a pumpkin-shaped bath towel in the...
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