Going to Panache feels like visiting my favourite neighbours. I remember walking in for the first time and feeling intimidated because the place is posh-looking and let's face it, I'm not! The smile I got at the reception desk that day put me at ease, and I stayed for the service I had booked. That was a while ago and now I visit Panache regularly.
The service I receive there is top notch, of course - I expect nothing less - but what keeps bringing me back are the people who work there. The staff at Panache, from Lindsay at the reception desk to the salon or spa specialists, are a classy group of women; warm, friendly, down-to-earth, funny, open-minded, intelligent and just plain sweet. Shannon, who does my hair, is wonderful: creative, competent, professional, kind and patient. Yes, she pampers me by bringing me a coffee or rummaging for a magazine I might like, and even pulls out an old hair dryer just for me that they hang on to because I prefer it - this is what world-class-service is like. But the caring they all show towards all their clients? THAT...
Read moreFirst time I got a haircut it was alright. The one thing I didn’t like was that she was so rushed to get my hair done that didn’t even listen what I wanted (that was with Alex R.) I did like it so I’m like alright whatever. The second time I got a haircut with Sarah D and I was SOOOO BAD. I asked her for a cute TRENDY nice shot hair and I got a 10 year old haircut. I looks so bad I had to go somewhere else to get it fix a couple weeks later. She said I’m gonna cut it and then at the end if you don’t like it I’ll cut it more, I didn’t like it so I asked so more and she gave me an attitude like seriously!!! And she didn’t even do it. I’m not going back to this salon. I’ll pay whatever amount if I like the place but honestly this place is over priced for no reason. The only thing I like about this place is the app in your phone but that’s pretty much it. Not to mention that the place it’s not cute or organized and it’s also dirty...
Read moreI have been going to Panache for a little over 6 months now for eyelash extensions and I love it. Kayla is super quick compared to others I have seen, and it is surprisingly a very relaxing experience, and I actually fall asleep during every appointment! Their prices for the lash extensions just can't be beat when it comes to the quality of their lashes. I have had some problems with my lashes in the past, and Kayla fixed them for me right away. I have also had my hair cut at Panache, and the shampooing was a little rough as most reviews say, but it wasn't anything I couldn't handle. I have now turned my mom onto Panache, and we are going to test out the highly...
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