Redlands Ranch Market IGA — Local services in Redlands

I've been here for a long time I never think about to make a review but after I experience from having someone who refusing service this week on a Tuesday in August 16, 2025 I found something shocking in the evening I was thinking about getting a drink from the local store I haven't tried to do which I have trouble explaining the name but it's a brown sugary drink Mexican drink so I thought gaining one then I waited in the line as others are getting their food prepared and I saw a teenager who were there when I was closer by the cashier already but somehow I've been overlooked even the customers who was around me noticed that I've been ignored by the staff working in the section to cook food and giving out Mexican beverage first off I let the women pass over to get her order since that's respectful but then I was in the line now and then the Mexican woman who were there working on the cashier section and I was closer by the cashier where she clearly could see I am there but then she give me a order of someone else so I told the lady that's not my order I wasn't asked for that order and I told her the person right next to me he showed up next to me is the person being his order and then the man who was next to me asking her to remove my order to do my order she refuses it twice to do so I don't know why to me it was rude since the man apologize and upset about the cashier being behaving like that and most of the staff who were their ignored me where I was closer by the cashier were other people are getting their order packed up to have the food but I wasn't too happy when I seen myself to be ignored where people could wait cuz I was first in line since there was people getting food as I just want to get a Mexican drink only I really don't know why part of that section kind of behaving that way of that store I do know now I got my beverage by getting ignored for a while to receive a drink beverage from that section in the back of the store but people must have weight for someone who came their first on the line even they were getting their orders ready for them but I also realizing I'm not sure but there have been some staff look at my hat why well it's nothing offensive it's just a Ronald Reagan library hat where is have American eagle I really don't know probably that reason or not if it is I'm not even a republican I am just a independent and I never talk about things in public with political stuff if it needed to people approach me but anyways I didn't acted on...

So I grew up in Redlands and knew of this place from well before it became Ranch Market (used to be Super Daves). Now I'm all grown up and have a child of my own. I go to Ranch Market here and there after picking up my daughter from school. I am a fan of their international selection and pan dulce which is why I go there. Their Concha breads are the only ones I'll eat! But... I recently had some not great experiences, I'll explain the most recent because it's the reason I don't want to shop there. I got my groceries and went to check out. The cashier welcomed me and my daughter as they all do. After my groceries were rung up I paid using my EBT. I only got food items, but I owed a balance still. So I kinda freaked out (I'm a single mom) because I check my balance before shopping. I asked her why it said I owed more and she said "you only have 29$ on your ebt" she did not look happy and there was a line... so I got out my debit card without furthering the conversation. When I got home I looked at the receipt and it said my remaining balance was over $100... so she lied? When it clearly says on the receipt I have more than enough. Why would she do that? I was very upset about this because right now I'm financially struggling and rely on food stamps knowing I can't spend extra $. The other issue that evening, I bought Blue Bunny ice cream and when I took it out of the bag to put it in the freezer it was open. No saftey seals or anything. The lid fell right off. I looked closer and saw the tiny part that seals the lid was already broken. So I threw the ice cream away to be safe and had to deal with the toddler tantrums. Yesterday was just not a great ending to our day. I don't want to post the cashiers name... but lying was not ok. If you don't know the answer its best to say that. If you don't want to figure out the issue you shouldn't...

I really like this place. I like the atmosphere. I like the selection of merchandise which is surprisingly broad, including, not only the pan Hispanic world, primarily Mexico, but what seems like a large selection of middle Eastern and Indian products. They've recently rearranged and revamped a bunch of things, with the addition of a beer cave and an expanded fresh, deli-ish counter. They've always had a nice selection of beers, but they've augmented it. I was happy to find half a dozen Polish beers and there are a number of other interesting things from Eastern Europe. The produce may be a little second tier, but it's very difficult to argue with the prices and the selection is vast, including many things you're not going to find at your local major label market. The hot food in the back is reliable and portions are generous. Tortillas are made fresh on site and available in quantity, along with pico de gallo, ceviche, and all kinds of fresh salsa. Currently they're roasting hatch chiles and have salsa made in house and you can buy them outside freshly roasted. So if you're a huerito temeroso, you need to get over yourself and start...