Nine Lives Foundation Adoption Center — Local services in Redwood City

Can I give this place less than one star? Seriously. I understand their desire to help the endless, homeless cat population. And catch and release. And fostering. But they are overwhelmed with the sheer volume of cats and they frankly aren't housing them humanely enough at both locations, but especially their new one. Way too many cats in each room. Cats are being injured by other cats. Not enough space. Heard some volunteers stating certain cats were "mean". Well, who wouldn't be, cramming 60 cats in a room? We adopted one of those "mean" ones, and he's the nicest cat I've ever had! And came with infections galore because the humans and vet cannot keep up with hundreds of cats and proper daily health care. AND, they should be regularly clipping nails/claws, and somehow separate out more aggressive and terrified cats from this nightmare. I only hope people adopt lots and lots of cats to diminish numbers. Or spay/neuter more. But my experience with other no-kill shelters and this one? This place left me angry, heartbroken and in tears. I sat letting cats absolutely crying. Couldnt hold it in, conditions are so bad. Good, healthy cats are getting maimed by overcrowding. Cats are sad and depressed, as well as actively sick. That's just cruel. Not a humane approach any longer. God-awful for the cats, young and old. Don't just take my word, they've gotten a reputation for poor care and overcrowded conditions from many cats fosters and vets. Our "mean" cat is just the sweetest boy. So glad we chose him because volunteers were telling potential adopters not to choose him. We lucked out. If you go, take several home with you. Give a group a chance for a happy safe home. What...

This so called cat nonprofit could greatly benefit from diversity training I found them unbelievably in the present time very anti African American, rude, unorganized. On my first day of surgical tech training on Jefferson Street, they are surprised and uncomfortable when I presented as if they had never seen or interacted with an African American before. Later I was even cordially encouraged to skip training and leave. I can not believe such narrow, small minded people exist in this day and age who are also bias in fostering and adoption practices. They refused to process my application, refused to communicate about the cat, Ash I was interested in fostering and instead adopted him out to another party after I tolerated all the rudeness and non assistance on my non volunteer visit days with Ash.

Please consider supporting and donating to other cat adoption centers were the people are more humanistic and not narrow minded, biased or as I experienced racist as Nine lives has proven to be during my experience as a volunteer and a prospective fostering adopter in which I was never given the common courtesy of communication or consideration of my completed fostering application, instead they give the cat away to another who applied after I did without ever replying back regarding my application for Ash. I would donate, volunteer and support for any other cat rescue EXCEPT NINE LIVES...

I can’t emphasize how wonderful my experience was at Nine Lives! It was one of the best days of my life