An employee named Gerald helped us a few weeks ago at the register. We were there to "look" for some cool new shoes for my fast growing 12 year old son. We passed may shoes that I thought looked nice for $50, $60 even $70. Of course, the shoes my son wanted were $180. He deserves those shoes but I could feel my weekly budget tighten at the thought of buying them. I knew it would somehow work out financially so we got in line. I could see some people ahead of me had some type of coupon ready on their phones. I figured they must be Nike members and we weren't, and I thought o well ... Anyway, Gerald asked us if we had the Nike app and told us about a coupon we could get when we got to the register. The line was long and I'm not super tech savvy. He encouraged me to download the app for savings that day. I told him I could step out of line to try and figure it out and he said no, I will help you, it'll just take a minute. It felt like way more than a minute because all of the eyeballs I felt on my back from others in line ... but there were other registers open & Gerald helped me download the app, get the coupon and our $180 purchase was around $150! Still more than I really wanted to spend, but I'm so thankful for the savings, and for Gerald who came out of nowhere like an angel to help me when he had no idea how tight my budget was, etc. Thank you Gerald, you're kind and patient and I see you have a life of success...
Read moreWell,this was my first time visiting the store,so I was à little surprise 😲that you had to line up to get in the store. My Grand Daughter, Loves Nike Sneakers, so this was our reason for coming,so we could purchase .
..We waited maybe like 20 min..Not too bad..When we dis get closer to getting in the store. A Worker was coming around asking if we was signed up with Nike..I started with him,but finished while I was inside the store..
HUMM. My Lovely Daughter was in Heaven.lol. Because she saw so much of their Products..However, I was not into it..I felt as if I was being watched with every move I made...What I notice was that no one was so called working in the isle..
..But soon as we touched à pair of sneakers, Worker appeared,as if they were looking for something ..I was not worried because We was doing nothing wrong..But I did feel that some people was more looked at than other's !! I HOPE THAT IS IS REALLY NOT THE CASE IN 2021...
She found the one should that she wanted,along à few other Items,which I did not plan on.lol..It was fine because she was happy..
Our Male Cashier ...
Read moreFam and I stopped on July 4th and waited in line for a minute. At the door we met Esteban, (Steban not sure if spelling it right) He had such a happy vibe, you could tell he enjoyed his job. He let us know of the 30% off section and extra 15% downloading app. His customer service went above and beyond explaining us how to download app and overall letting us know the benefits of the app. The next day we had to go back for a couple returns and we met Sam at register Excellent customer service. He took care of my returns and he did not get frustrated or annoyed at all... I asked him to please let me know prices individually and he did.. we had lil issues with phone settings to get our 15%discount and he helped out as much as he could even with Spanish settings lol thank you SAM & STEBAN, you guys...
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