IHOP — Restaurant in Delaware

When we ordered, our food all came out together, the appetizer plate and the entrees. All except the side of hash browns and side of bacon. We never received the bacon, and the hash browns came a couple minutes later but they were cold already, and there was no ketchup? The sauce we asked for didn't come with the appetizer platter, so we had to ask again for it to be brought. I'm assuming the appetizers mostly come frozen but the cheese sticks were so light that the breading was barely warm, and they were just gross. Onion rings, onion inside was mushy. Chicken was good though. Crepes were good as well but the big steak was mostly hash browns with a sprinkling of the other ingredients. Also weird that a hash brown omelette comes with a side of hash brown? Half way through our meal (maybe 10 minutes later TOPS) the bill was dropped at our table. We were there 30 minutes total because we were rushed through every section of a food experience. When she dropped the bill, she didn't refill my drink or even ask, and then she didnt come back for our card while we sat there not eating the rest of the mediocre food. Finally, we went to the register at the front desk, figuring maybe we just pay there. The manager (F) asked what we needed and fixed our bill when I explained we were never given the bacon listed on our bill. Then she said I'll be right back, and just left..several minutes later while she chatted with other people, we finally asked the hostess how we pay our bill and she said at the table. We went to walk back and the manager finally reappeared, apologizing because people kept pulling her in different directions. As a good service worker of 19 years I don't understand why you would stop midway helping a customer and just walk away..but each to their own I guess? Finally she let us pay so we could leave. Overall, as someone who has worked so long in food service, I was very disappointed and just wish I could spend a week retraining the employees how to treat customers like guests, rather than prisoners in a jail food line. I would have been happy paying for the mediocre food if I hadn't felt so unwelcome and confused at the behavior...

I had the most delightful experience at IHOP in Rehoboth Beach, thanks to our amazing waitress, Pam. From the moment we walked in, Pam greeted us with a warm smile and made us feel right at home. Her friendly and attentive nature immediately set the tone for a memorable dining experience.

Pam went above and beyond to ensure that my daughter and I were well taken care of throughout our meal. She patiently answered all our questions about the menu and provided excellent recommendations. Her knowledge of the dishes and attention to detail truly impressed us.

Not only was Pam attentive, but she also had a genuine interest in making our visit special. She engaged in friendly conversation, creating a warm and welcoming atmosphere. Her ability to connect with her customers is truly commendable and made us feel like valued guests.

In terms of service, Pam was incredibly efficient. She anticipated our needs, ensuring our drinks were always refilled, and promptly delivered our orders. She paid close attention to every detail, ensuring our meal was served just the way we wanted it.

Beyond the exceptional service, the food at IHOP was outstanding. Pam made sure our meals were cooked to perfection and delivered to our table promptly. Every bite was a burst of flavors, and the presentation was impeccable.

Overall, our dining experience at IHOP in Rehoboth Beach was truly outstanding, and we have Pam to thank for that. Her exceptional service, friendly demeanor, and genuine care for her customers made our visit unforgettable. I highly recommend IHOP, and I hope that everyone has the opportunity to experience the exceptional service provided by Pam. She is a true asset to the restaurant, and we look forward to...

Horrible, first off I ordered a strawberry lemonade SPLASHER, it contained pink lemonade, starry soda, strawberry syrup & topped with fruit. I get a pink lemonade, when asked about getting the wrong drink, I get a little bit of fruit on top. Sorry, still wrong. While waiting for our food, my children at the table across from our party went to use the bathroom. Someone immediately comes over & starts cleaning the table my children are still currently sitting at. Placing their drinks & kids place mats into a dirty square container. When I said I’m sorry my children are sitting there, they said sorry & then wanted to place everything back on the table from the dirty container. Ummm sorry, no I want new now. That’s gross!!! Food arrived, wife’s order didn’t have her hash browns. The waiter said he removed the has browns without even asking us because she wanted a side of white toast. So hold up, we wanted a side of white toast & the waiter took it upon himself to to removed food without even asking. Wow!! Then we get the check, completely messed up, charged for items that we shouldn’t have been charged for. Double charged for drinks that are free refills. When I said about it, the waiter said no sorry that drink doesn’t come with a free refill, so I had to make them get a menu to show them, that yes it does. Why do I know your menu better then you do? After waiting for 20 mins to get check fixed & wasting our time, I’m sorry we are sorry & that’s it. James the ASM did not know corps number when I requested it. Pretty sad if you ask me. All in all when on a family vacation I know better then to...