Greenwood Memorial Park & Funeral Home — Local services in Renton

Here's the email I sent to Greenwood:

Hi Tina,

Hope you're well, thanks for reaching out. My name is Vincent, I am *'s son who is handling *'s estate and the funeral arrangements. I have a lot of feedback, but please note that it's for your organization, not you personally!

-* passed at home, alone. The neighbors found his body after a welfare check and was picked up by the medical examiner. We were very surprised to find that Greenwood took possession of *'s body before our family even knew where he was. Nobody from Greenwood called us to indicate this was the case. This put us in a position to work with Greenwood for cremation even though it was far out of our budget at the time. This created a lot more work for me to navigate getting **'s body to a budget-friendly facility. Which apparently Greenwood uses but marks up services from (ew). It all could have been avoided with just a tiny bit more communication and worse it cost the estate money to pay me to handle the foible.

-Over the process of handling Ron's estate, I met with four different representatives from Greenwood. Every time felt like starting over and it did not give us confidence that things were going smoothly, or that the company was treating people well with turnover that high. It felt like a factory wherein we were just processed.

-Based on the nature of the industry alone, it's morally bankrupt for SCI/Dignity to pursue a financial growth model. The company serves investors, not people experiencing profound grief. It should be illegal for a company to profit from human death. But hey revenue just keeps climbing so I guess that's cool.

-SCI/Dignity have a lot of hot air about sustainability in their web presences, esp considering they're still providing climate-change contributing burial methods.

-I am actively steering people away from this business and encouraging them to codify it in their death directives. So far it's working!

Thanks again for reaching...

My beloved hubby of 29 yrs had his beautiful service June 2019 at Greenwood. I did thorough research 1 month prior (even sending in scouts) making sure I was armed with knowledge and information because in this industry you don't want to be taken advantage of during your time of need or sold what you don't want or need. Once you get past the front man Lou (thankfully Carrie the GM intervened with fair&swift resolution), my amazing and heartwarming journey during the most painful and agonizing time in my lifetime began. *Jessica and *Joseph (Joe) were phenomenal because not only were they respectful, professional, skillfully experienced but displayed heartfelt compassion, genuine and sincere care and concern; they both listened with an open mind and embraced my vision for the ceremony. When appropriate, they would offer input and insight which was so helpful. They always made themselves available for follow up and made you feel included, like family ... top priority. They were honest and their forthrightness was refreshing. Not just some "package deal", they both personalized, customized and tailored the beautiful service to incorporate our desires, needs and wishes ... who my husband embodied. They went above and beyond adding a personal touch; even staying late all while giving us all the time needed without feeling rushed or pressured. Jessica made sure to incorporate his 30 year USCG service with honor and dignity as a Veteran along with his PhD accomplishments. All 185+ mourners said it was the absolute "BEST celebration of life they ever attended"! Forever grateful and eternally etched in my heart's memories and thoughts for our family, loved ones, friends and colleagues. Greenwood delivers...

Robin Bailey have went above and beyond for not only my father in law but also my cousin in law service. We had deaths in the family months apart. One was expected, one was unexpected. Even when we know death was near it was still hard to mentally on a family. I pre plan my father in law's service, because Lao funerals are very complex and busy. Days of chanting and offering, endless nights, and days of cooking for those who come to share their condolences. I couldn't have done both if I didn't pre-plan my father in law's funeral. My cousin Sone death was so unexpected, his family was not happy of how his current funeral home was treating them and felt at a loss. When I called they were super rude and short. They told me what can you do the body is already in our care. With the family permission I did a transfer. We paid for transfer fee for the other funeral home. Greenwood funeral home's team were so understanding and compassionate with the whole process. Less than 48 hours later Robin Bailey and her team helped me plan such a beautiful service. Forever grateful for her, she understands the dynamics of our Asian traditions and culture. I could have never gone through this process without her. We were truly blessed to...