Comfort Spa — Local services in Renton

Just left the business for 1 hour massage. First of all the booking process was great. Thats about all. I get there and the gentleman up front spoke no English. Ok no problem but there kinda is when you go and get service done on your body and you can't tell your masseur what you would like. I've had back surgery but I'm an athlete. When i got to the back it was so dark i couldn't see anything. No music only laundry going. I put my hair up and got on the table. He massage me for 15 with the towel no hands. Then when he finally did get started i could feel his hair on my back. He had short hair. I shouldn't be feeling his hair on my back. The pressure was awful. I couldn't communicate with him .. and to top it off, he kept breathing like he was out of breathe.. it was 😝 gross. Next to my face breathing loud. I'm not out of shape or over weight. I have muscle. Don't go here if you want an actual massage. Oh and one hour was 65 dollars. He charged me an extra 2 dollars and when i didn't tip... he actually pulled English out of his hat to ask, why no tip. I really wanted my money back but I'm not that ignorant. Your body, your time, your money. ...

This place is absolutely deserving of a review. I have visited this place 1-2 times per month for the past 18 months or longer. I enjoy trying out new reflexology places across the Seattle area, but I always come back here. They underwent a mini remodel in 2023 and the spa environment elevated. This is not a high end over priced spa, so please do not compare.

There are all different styles of firmness, so if someone is too firm, please speak up and ask for it to be softer vs sitting and toughing it out. If you don’t speak up that’s on you, not them. This is not a traditional massage, so please read other reviews from any reflexology place to decide if this will be for you. A foot massage special is actually a whole body with clothing on massage, so dress comfy and have pants that can roll up.

I suffer from migraines and it is nice to have this as a treatment option vs taking medications. The foot massage for 50 minutes is my go to but I have tried the hot stone/oil before and while it’s relaxing I prefer the deep/firm reflexology. I’ve never had to make an appointment, but there is sometimes a short wait time. Please tip well,...

Appointment scheduling & checkout : 1 star Massage: 4.5 star Massage was really relaxing and the ambience was decent. It was a bit too dark with red light, so slightly discomforting. They used stone on the back and they have flat rates which is comforting.

During appointment scheduling, it was more like "trial and error". They literally had all slots open and unnamed masseuses. So if you ask "who is available" it could literally be "anybody". After a couple of tries, learnt that you provide a time and they would mostly be open. The language barrier adds to the frustration.

Checkout was possibly the worst experience. I am a person who believes taxes and tips should be included in base price and people who work hard should not be at the mercy of the customer to get their daily wages. So when I tipped according to how I felt the service was, the lady tried to demand that I pay double the tips of what I was providing. I disregarded her advice and she repeated her demand. When I refused a second time, she took away the "coupon" she gave me that tracks the number of visits.

Good luck relaxing after such an interpersonal...