Ulta Beauty — Local services in Richland

I had the worst experience ever. I’m a stay at home mom who doesn’t get out much. I wanted to buy some stuff but wanted to test some products first I just so happened to have my makeup bag so I clean my brushes I was going to use and started testing they said I couldn’t do a full face which was fine because I wasn’t putting primer, lips, foundation, or bake none of that. That is a full face. So i swear the whole staff starts standing around me I mean 5-6 women like they’re going to jump me I explain Im an influencer on instagram for obviously.ly and I’m a glambassador. These are brand endorsement companies that represent me. Not to mention I represent other brands like cocoa locks and skinny coffee. They basically tell me I’m not allowed to use the testers for personal or professional use. I explain I want a new foundation. They tell me I can’t test anymore products and basically I have to leave. I just wanted to be able to go to the store and enjoy very rare down time. I was planning to buy a foundation and got kicked out of the store instead. I was extremely embarrassed and I suggest you order online. I will be trying to contact district or regional...

Went in to see if I could get an appointment to have my hair styled with curls and to the side for a black tie event that night. The lady working told me yes, it would be $40 00 and It would take 1 to 1.5 hours. Made the appointment. Went in, was 15minutes early. A different lady started working on my hair while juggling another client which, was frustrating because, I had a short window of time. Almost 2 hours later my hair was done, it looked nice and I went to pay the bill, I reminded her the first lady I talked to quoted me $40.00. Her comment was, "well I charge more than that". She charged me $75.00. My issue is this: 1. ULTA had my number they could have called and told me that they incorrectly quoted me. 2. They could have told me when I arrived, prior to starting on my hair, that they misquoted the price. Either option would have much more ethical than doing the work and after increasing the price! What they did, along with all their sorry's and no offer, not even from the manager, of a discount or coupon for ULTA's error was left a customer feeling totally screwed over. If I did what ULTA did to my clients, I...

It's okay, my teen daughter likes it. When we first went in my hubby took my teen daughter in and the women saw him coming in a mile away frankly, she sold him what would make the best commission for her not what was best matchs for daughters skin color and products. So $500 later and like 5 iteams not even in her skin tones.

My husband had no clue he just wanted to take his daughter in for her first real ulta trip day before school started back up.

I went back with her and her aunt that sells cosmetic for years she helped my daughter find everything she needed and didn't rip her off, unlike the store employee manager who did to make her sales count.

The products work, but go in and do research on it all and make sure if you're a cool color, they don't cake on warm skin colors on you and of the most expensive brands.

Of it wasn't for my daughter, I would never walk in after they ripped my husband and daughter off the first time but we live in a town with not...