Ashley Store — Local services in Ridgecrest

Great Customer Service! I traveled 2 hours away from Bishop to Ridgecrest. This was worth the travel and they also deliver to Bishop!! The store has a good selection of furniture which was helpful for myself in making my purchase as I like to see furniture in person. I never once felt pressured by the sales men and they were always helpful on every visit and phone call. Philip was polite and always helpful in gathering numbers and measurements and details about materials and fabrics. The store Manager Bill was also pleasant and helpful each time I had called with questions. This is what made my experience great, I had many options to view and had no pressure buying and all staff were knowledgeable, helpful...

Good products, but customer service is lacking. Purchased a baystorm grey matching furniture set in July 2021 and it is beautiful. The product quality is good, price is good, and the delivery set up service is also great.

The problem I ran into was calling their customer service regarding 2 different questions. The first was on the stock getting a matching mirror for my furniture set. The second question was on the 3 month delay on the furniture arriving when the expected time was 1 month. I know it's not their fault, but would of liked to hear back when they said they will call me back. They are bad at...

Retail rep was in my face as soon as i stepped in the store. Reccommened that when a customer walks in give them space or ask if we need help, wait at 5min or so for customers to settle in. Other than that, not a hige selecrion, but you can always order from online. I bought a beautiful full leather couch, manuel couch. over 3000$ and payed off same day. Ashley does have better couches for better price l, its a haggling game. Know the value of what you buy...