I came to PC Enhancements because I was having issues with thermal throttling in my laptop. While we were there, we also decided to see if they could investigate the malfunctioning keyboard, which we thought was due to faulty firmware in the keyboard part. While the throttling was solved with no issues, we paid about $250 for parts and labor to replace the keyboard, only to have the same malfunctions as well as a nonfunctional USB port which was not an issue prior. After returning it again, the port was fixed, but we were told that the keyboard wasn't functional due to corrupt motherboard firmware, and to fully fix the issue, we would need to purchase an entirely new motherboard. I can't help but think that proper diagnostic work and basic research into the issue would have immediately revealed that the motherboard was the problem, rather than taking the customer's word on its face, and costing everyone time and money on the wrong solution. Had we known that the motherboard was faulty, we would not...
Read moreExcellent, knowledable service with great pricing. For being away from a major metropolitan area, this is the place I go for all of my computer issues. They have recovered data and repaired two of my computers to date, and I've spent less then $200.00 having it done. I highly...
Read moreSO happy with the service here! They fixed my Mac in a efficient and timely manner as well as being affordable for this...
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