I am literally still in disbelief as I write this. I can honestly say that I have never quite experienced the level of unprofessionalism and indolence than I did tonight at the Soma store in Robinson. I came in about 20 minutes to close as I was leaving the mall. I wanted just wanted to pick up something real quick. I tried to get help finding a specific product in my size, but the sales person who was standing around joking with another employee who was working kept looking at me and dismissing me . When I finally was able to get her to acknowledge me, I asked a couple questions about a product and sizing I couldn’t find. She snapped at me and said you have 15 minutes to make your purchase as she stormed into the back to look for my size. I was so taken back. I advised her that I no longer wanted to purchase anything from them and left. Even the other salesperson looked on in disbelief and was apologizing to me for the other woman.
I just wanted to buy a new bra lady. I really hope that you have a better day tomorrow and you might want to consider finding job that doesn’t involve customer service or interacting with people in general. Definitely not a good...
Read moreLove Soma! However, the past two times I have shopped (tried to shop) I am bothered and rushed by a sales person. I don't mind a "hello may I help you" when I go in, but if I say " hello, no thank you" I wish to be left to browsing on my own and not followed and rushed. I picked out some items and they were taken to the front counter by the clerk. I decided I wanted to try something else on in the mean time. As I was in the fitting room, apparently she had totaled up the other items and was waiting on me . I was not finished and wanted to look around. I felt like I was pressured into deciding on what I wanted and did not have a chance to decide on my own. I may have spent more money if I wasn't rushed. Note to manager of this store: please have your sales associates take it back a notch and let a customer shop at...
Read moreIf you want 'Real Support' and variety in your personals, shop SOMA, they'll make you love them! SOMA is where superior hands-on customer service is exclusively for you. SOMA offers products that outshine any supermarket/big box or online store. I was impressed the very first time I shopped here, because they actually will measure your size to ensure the fit is perfect for you!! When you take care of them, the bra's stay true to form and will last forever, making the price well worth it! I still have the first 2 beautiful bra's I bought five years ago at this store, and they still look brand new. Since then, I have many more. I plan on getting 2 more before the end of the year (2022). I...
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