Had a super experience with Acme tool of Rochester, Mn. Over the last few weeks I grew frustrated with my DeWalt chainsaw leaking oil from the base. I had purchased from Thomas Tools (now closed) about 3 years ago. Acme tools has a service center and a DeWalt certified repair dealer. I talked with the service mgr Jorge (George) about my chainsaw leaking oil. He told me Acme had a large sale coming up over the weekend and. Rep. from DeWalt would be there and would ask about my issue. I stopped at the sale and talk to Tony the DeWalt representative and brought a reciprocal saw from him. I asked about my problem chainsaw and Jorge talked to Tony as l paid for my purchase. I was approved to get a replacement chainsaw that doesn’t leak oil and a better saw all around. Very happy with Acme and DeWalt. Thank Acme and DeWalt and...
Read moreBought a DeWalt weed wacker and blower combo. Not soon after getting home I got a phone call stating they could not get the blower...... I have been waiting since 9/9/25. After about a week I stopped in and the sign for something they couldn't get was still up. Had called and talked to Diana a manager. She acted like she had a driver header to Edina to get one of the 19 they had there. Today is the 25th and I still dont have a blower or received a phone ...
Read moreUnbelievable store with everything and more located in the old Toys r us / babies r us building and this hardware store has absolutely EVERYTHING for every project which makes it your one stop shop for all your do it yourself needs for every aspect of home improvement. Really, you need to see the selection to believe it. Every brand is here and every type of tool. ...
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