CVS — Local services in Rockaway Township

Never dealt with such miserable women in my life. Every single woman that works in the pharmacy is why I just called mine and my daughters few doctors to never ever use CVS again. I just moved to the area and always used CVS. Until now because of this place because I just cannot honestly deal with that disrespect and the first FEW times I went in I thought maybe they had a bad day but nah it’s been every single time with every single woman back there that ISNT even the actual pharmacist. If you hate your job THAT much, do everyone a favor and get a new job not dealing with the public. You’d be doing everyone a favor by leaving truthfully. Literally forgot what number my CVS card was under because I had to get a new number due to being a victim of DV and I asked if I could try another number when it wasn’t the first one I put in and the big lady in the pharmacy started rolling her eyes huffing and puffing she had to click a button so I could try again. I didn’t even want to try another time after that so I didn’t get any points for that order I guess. So sorry me being a victim of violence is SO inconvenient for YOU. Your job is just SO hard. What a cloud of misery over that place good lorrrrrd. ShopRite pharmacy it is!...

My mother has many injuries and can barely walk. She waited for 20+ in the CVS pharmacy drive thru lane for her medication and when she got to the window they said they couldn't fill her medication until tomorrow because of insurance.

Frustrated, she left and called insurance who said her claim was not denied and that CVS never tried to process anything. My mother called the store and relayed what insurance said, and said she was waiting for so long in the drive thru line because of people taking COVID tests. The woman says "the drive thru is for convenience, you could have came inside" to which my mom replied "I can barely walk so I have to use the drive thru" and then the woman says "then go to walgreens" and hung up on my mother. We called back and her name was Jennifer.

Just a heads up for anyone who expects competence or decency from CVS, probably go somewhere else!!!!

Jennifer, I hope that if you ever have injuries that someone treats you like you treated my mother you...

Thank god we switched to Wal Greens. My wife went to pick up medicine for her mother in CVS, because my mother in law still uses them. The girl in the pharmacy section, Jayleen, not sure if I spelled it right, was very rude. My wife wanted to get a few covid tests and pay for them while she is getting the medicine in one shot, at the pharmacy. Jayleen was so rude, so abrupt and refused to let my wife pay for anything else in that section. If you are not able to deal with a customer, maybe you should not be one talking to customers. My wife went to pay for other items, which she shouldn't have to the front desk and asked for the manager. The cashier, who was this young man, said he was and she complained, but says it felt like it was all on death ear. No thank you. CVS lost our business and we are trying to convince my mother law to do the same. We used other locations with great results, but this location is terrible and should not be in business or hire some...