YWCA Northwestern Illinois — Local services in Rockford Township

I was given the wrong phone number by somebody because I needed to talk to a worker at the department of human services. This call was accidentally to this location. The worker was extremely rude in telling me I have the wrong number, and I was taken back. I was more than nice and clear on the phone. Whoever answered the phone really should get a new job. If you are working with people, you do not speak to them in that tone or manner. I Have a job where I work with people and I would never Speak to somebody in the tone that this woman did it. She needs a new job. How mortifying for her. I looked it up in the YMCA. When my son was young, they were nothing but rude to me back then too. Looks like nothing has changed. Get a hold of...

Like Silver Sneakers, great variety of stuff to do, just wish visitor policy more liberal, I would like to have a swim buddy, but neither of us can afford a full membership for her. They only allow 1 or 2 or so visitors a year for me. Wish we could work something out. Facility very...

So helpful, just know u have to have all your paperwork in order. Thanks to this program I was able to get through my BSN...