Goodwill - Rockingham — Local services in Rockingham

This place was a waste of time! Majority of the clothes there are Walmart brands. Walmart is right across the street...if I wanted their clothes I would have just went there. Alot of the clothes are dirty, stained, torn, had holes in them, etc. Seems like they just try and sell anything that comes through the door instead of properly sorting the good and bad clothes first and foremost. There are no shopping bags to cut back on "waste" (major eyeroll). There are no fitting rooms. Seriously?! I had 10+ items to try on. An employee said I could return them if they didn't fit. Ok fine, I bought everything, went to the bathroom to try it all on (because I live an hour away and wasn't going to come allll the way back here to return it later!) Only 2 items fit so I immediately went back to the counter to return the rest and was given a gift card. Seriously? I literally just bought this stuff 10 minutes ago and can't get a refund?? The employee said GW policy says no cash/credit refunds and pointed to where it says that on the receipt. Well the other employee who rang me up said I could get a refund and didn't mention anything about no gift card! When did I have the time to read the receipt in full between buying and trying on the items in the s**tty smelling bathroom? What's even better...the giftcard probably won't be accepted at my local Goodwill in Southern Pines because they "aren't in the same network as others"...whatever that means. I would never have bought a thing had I known beforehand that only store credit was an option. I am extremely disappointed and will not go back. Don't feed into the hype of these little social media recommendation videos. The only good thing about this one is how it is organized. That's it! I would also like to state that I am a frequent donater and I rarely ever leave reviews, but I took the time to save you all from...

Why are so many people complaining?? I always find things for my home, clothes for myself and family. All the time. And the shoes!! They're in great condition and trendy. I got about once a week during my lunch. Never disappointed. Although I am never going to be a fan of sorting clothes by color (c'mon y'all, you have to know the clothes would sell much better and faster if sorted by SIZE!!! this issue is critical to a lot of thrifters specifically looking for clothing. Besides, it's getting sorted anyway, doing it by size is SOOO much better for the shopping experience). I've never once encountered a rude worker there. Not one single time. I did a return once as well, easy peasy. As with any big chain thrift, the pricing can be off at times, you have to decide for yourself if it's worth it (that's common sense). I have a beautiful home and every bit of it came from thrift stores. (Some folks just can't be pleased.) I'll support this location always. Rockingham loves having...

I absolutely love thrifting ! I love Goodwill ! I have traveled across the western part of the state going to Goodwill’s! It’s soothing to my soul . Last night my Mom and I had an unforgettable experience at the Rockingham location. Mom, cashiers and I ( all African American) was checking out and the Manger ( white female , short stout ) comes over and checks the prices of chair cushions . This lives me to believe we were being profiled and “stalked” during our visit to this store. There were several people in line before us . She did not come to monitor check out until it was our turn ! While leaving out we noticed her “having” lunch once our transaction was complete . I was highly offended. Ms. Manager if you are reading this . Try being less noticeable with your rude antics We don’t ! Nor never ever ever will steal ! Period ! I would whole heartedly hate to work for you ! And thanks for disappointing us on our typically soothing trip to...