I ordered a large works pizza, 8 parmesian wings, and 2 liter Pepsi. Cost $45 and some change. This order was placed around before 1 pm. Called back after order was paid with my card. Door Dash driver called and said she was at this address and no one there had ordered anything from PapaJohns. I waited called this person back and I was told since the address on their site was incorrect she could not deliver my order to me but she did say the add on the box of my order was correct. I called Papa John’s and they told me they were gonna redo my order. This was around 1:40 pm. 2:55 nothing so I called again and they said this driver went to that same address that was in app which was still incorrect, then the driver went back to the store and said he came to my address knocked on the door and no answer. I assured them no one has been to my home. The address they had again was incorrect. 3 rd time I gave them my correct address and so another driver for Door Dash came out called me and asked where did I live. When he called again he was in my yard but to my surprise he only had a pizza. He told me there was no ticket with 8 piece chicken wings and 2 liter Pepsi. So it was now almost 4 pm before we did receive some food.I called the store once more to talk to the manager who tried to get things in Order. He apologized and said Door Dash would refund me up to $10 from a $45 order. And that was all they could do. Then he told me to come by the store in person. My thing is this automated system is for the birds and it’s not people friendly and not putting in your information correctly. U rather speak to someone one on one to ensure my order is correct. I also tried the app and it wouldn’t accept any of my bank cards so I was forced to call the store which I spoke with the automated line. After all of this I was...
   Read morealled Papa Johns last night and I called around 9:25 or earlier. We had family just coming in from Lousiana and the kids were starving, after waiting which seened like forever I called back and the person on the phone whom said she was the manager said she had cancelled the order. I ask why she said she had never delivered to that address before. I told her I only order from Papa johns but she wanted to argue with me. I ask her for the phone number she had called and she said and she did not have the correct phone number, that the person who had taken the order had the incorrect number, I ask her why didn't she look up the address and she gave me some excuse. I had ordered 74.00 worth of pizzas and wings. After arguing with me for I ask her what can she do and she did give it to me at half price. whe the pizzas got there and hour later which was a little after 11, the kids were sleeping . We are having a big birth day party this weekend and we had planned to order a lot of pizzas, but i don;t think I will be doing business with them anytime soon, this is not the first run end with...
   Read moreThe young lady at the pickup window was friendly, thus why I tacked on an extra star. I stopped at this Papa John's on the way to Winston-Salem, hoping to get some lunch after all of the driving. Upon receiving my order, I discovered that they had stretched a small dough patty into a medium, making my entire pizza paper thin. Unfortunately, the pizza wasn't even a medium and measured a little under 11'' across, and the edges were charred slightly more than I would like. My Papa John's back home in Southport never does this, and therefore I am pleased to have a good Papa John's locally available. Also their sanitation score is pretty low as of 06/06/18 having...
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