Hot Topic — Local services in Rome

First off, I’ve always loved Hot Topic. For years, the staff at Mt. Berry has been so accepting and kind… until recently. I don’t necessarily know what changed, but the current staff is extremely judgmental and unhelpful. I don’t feel welcome when I walk in. One of the managers (I think she’s a manager?) talks over other staff when they try to explain something, attempting to claim credit for her own. She’s very condescending to not only customers, but other staff. It’s evident that she shouldn’t be a manager because people under her know more than her. Another staffer, I believe the head manager, clearly has anger issues. Her tone is rude and not nice - nor welcoming either. Any manager like that shouldn’t be employed. There’s one girl there who’s nice. I think she’s the shorter one. She was nice to me at least. Most importantly, nobody is helpful. They sit behind the counter and talk amongst each other. This is easily the worst Hot Topic...

When I get items shipped to the store For pickup

I have to call to find out something since hottopic can't email me lazy!!

There is nice people works there

But they don't know how check to see if my order showed up it has been 7 days now I'm about call customer service to find out what I should do 08 / 12 /24 I like the hottopic in Cobb country alot better They have alots stuff And the one Rome has much less But take my advice just Shipp it home instead Having to call that store about it I so stressed out about this This why I gave it 3 star However the last item I bought was in good...

I've been shopping at Hot Topic since they opened, I have always loved the merchandise. I don't mind that, for the most part, it is overpriced. I couldn't give 5 stars for this particular store because the day shift guy is horrible, not just rude but doesn't offer customers, or co-workers any help. He spilled his drink, didn't bother to get a mop, just grabbed a t-shirt from the bin behind the counter. I think this Hot Topic may be the...