Home Center Outlet — Local services in Roswell

I would also agree to check over everything first before purchase as the return window is very slim and there are no warranty options. Everything I’ve purchased from here has been faulty. I purchased a faucet for kitchen that started to leak less than a year after purchase. The 18 inch cabinet I purchased for custom vanity has a drawer that is missing it’s drawer slide so it doesn’t close properly. I spent close to $400-$500 on this cabinet alone and it was installed before I noticed the issue unfortunately. Lastly I purchased a stand alone tub $1200+ Where the drain that you press to release water doesn’t open up after water is filled within the tub. It’s very annoying but again already installed beyond a return period so I’m stuck with it. Just be mindful of your purchase before installation. It sucks that I’ve had issues with everything purchased here.

Update:

This place sells damaged products and will not fix any issues you have once the product has been installed! Beware!! After speaking to manager who reached out after my review informed me that there is nothing more they can do besides send me a replacement track in which I would have to hire a new contractor to come out and fix. Same with the $1200 soaking tub I purchased. They will not have anyone come out to fix the issue but offered to send a new part in which I do not know will resolve the issue. I would again have to hire someone to come and try to fix the tub. I feel like they are not taking responsibility for selling defective products and they are forcing the consumer to spend more money out of pocket for any issues needing to be fixed. After a huge renovation project in which you’ve invested so much money you shouldn’t have to...

Unfortunately, I purchased a glass door for the front of my house but within two years it got all hazy between the glass and it’s getting worse day by day. I contacted them and they said that there’s a one year warranty which I do understand but I don’t understand how they could stand by a product that’s very expensive that within two years is ruined. I could’ve just gone to Home Depot and paid a quarter of the price and gotten a door that would be just fine and they would certainly stand behind their product if there were a defect after only 2 years. So the product they sold me is no good and because they won’t do anything to help me I have to say that the customer service is no good. So buyer beware. I’d love to incude photos but I guess there’s...

After much research and sitting in dozens of tubs I bought a beautiful one from Blake at the Roswell store. It was an exceptionally good price. He tagged the new one in the box and held it for me for a few weeks while the construction raged on at my house. My contractor picked it up from the store and brought it to the house. Though it still had the factory straps and packing, there was a mark inside the tub. Returned to the store and told Blake. He immediately called several other stores and found the same tub for me, then had it transferred. It arrived the same day! He called to tell me he found the tub, and called again saying it had arrived in Roswell. Customer service rating of 5 for sure. Thank you Blake and Home...