Office Depot — Local services in Ruston

Today, I went into the store to drop off a box like i normally do. I usually hv excellent customer. But today was not so pleasant. The young girl with the baseball cap on, dirty sneakers, and ripped jeans, was so rude. Last week when I was in the store she was on her phone. This week she was on the computer and did not ask me if I needed help. I had to ask her to check for the email. She told me I needed to resend the email which only takes a few seconds. She left and began to work on another job like I wasn’t standing there. I asked her who was her manager? She said, “I am the manager”. Then another guy with the very BIG head came over with an attitude. He asked me what was going on but his demeanor, tone and energy didn’t sit right with me. His tone was drawing attention towards me from other customers. Thank God for growth…I could have made a huge scene but I took the higher road. I ask him what was his name and he refused to tell me his name. When I asked him for THE store manager name he happily replied to give me her name. I have notice his cocky ways before. But, today was very unpleasant and unprofessional. I will not be going back to this store EVER! I might catch a charge the next time. This time I was prayed...

I went in to go and pick up an item I left on yesterday,and the lady named Kennedy was very rude. I told her what I left and she "do you have your receipt" very rude. I told her I have it and it was in email form. I went to go get a display board which was color coded and the price was 9.89. The lady scan the item and the total was 13.00 so I was like this isn't right. Kennedy told me ummm go take a picture if it and then show me I'm like "excuse me ma'am that's not my job to do price checks. So I found someone that could help me while she was all in her phone not trying to help me. It was a guy that helped me and he walked me to the front to let her know that it was 9.89 where it was located but in the system it was saying 11.00. I'm not the one to make a scene but at least you could've helped me instead of me going to do your job and play in your phone while you supposed to he helping...

Shopping at the Ruston, Louisiana location was a completely pleasurable experience! In relation to where I work, the West Monroe is more convenient, but shopping there always gives me a headache! Here, I was shopping Christmas Eve, the retail clock winding down looking for something that wouldn't necessarily be considered office supplies. I told associate what I was looking for, he made suggestions as to where I might find something along the lines of, which turned out to be on sale, and EXACTLY where he instructed me to look. The staff were pleasant, professional, and quite affable. The day manager was near as I was completing my purchase. He also was quite a good ambassador for your store! I will hereafter choose the Ruston Office Depot as my primary spot for office/tech supplies!

This was one of my best shopping experiences I've had in...